Portfolio Services Manager II

Location

Hybrid-Columbia, St. Paul, Charlotte or Houston

We’re committed to your flexibility and wellbeing. As part of our global team, you’ll be working with colleagues across different time zones and so your working pattern will be a collaboration between you and your manager. Find out more about our culture of flexible working.

Computershare Corporate Trust (CCT) is a division within Computershare responsible for providing trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, government agencies and other financial institutions. Within Computershare Corporate Trust, the Portfolio Services Manager II works on our most complex and sophisticated products. For our SAS division, this role supports a variety of alternative investment products such as CLO, leveraged loan finance facilities, and custody transactions where we provide portfolio administration, securities custody, collateral agent, paying agent, and trustee services.

The Portfolio Services Manager II understands the complex funding and portfolio compliance requirements and portfolio accounting concepts that accompany these products.

The Portfolio Services Manager II is responsible for the overall management and administration of moderately complex deals/portfolios which could span multiple clients and products. Deal structures typically include esoteric concepts and active portfolio management. The Portfolio Services Manager II will establish relationships with the client(s) to understand business needs and serve as the primary contact to address and solution for all issues.

The role holder will recommend process improvements and servicing enhancements to improve efficiency and exceed client expectations. This requires close interaction with the client and the operations team assigned to the deal and monitoring deliverables outside a structured workflow to ensure contractual requirements are met. The role holder may also assist with production support and completing these administrative services as well as reviewing the work carried out by other team members.

Coordination with internal teams, external counsel, and clients in connection. The Portfolio Services Manager II ensures compliance with regulatory and risk management policies for all activities, critically for onboarding activities, deal amendments, and terminations.

• Administer and manage moderately complex deals, including actively managed portfolios with daily, time sensitive activity.
• Ensure portfolio and trade activity is processed accurately, timely and in accordance with client instructions and contractual agreements.
• May review the work carried out by other team members and provide feedback.
• Act as primary point of contact for client communication and apply product knowledge and ability to interpret complex legal documents to independently investigate and respond to client inquiries and requests.
• Liaise with deal stakeholders and internal or external parties.
• Assist with contract review and negotiation focusing on operational requirements and participate in the closing and set-up of new deals in accordance with governing documents and departmental procedures.
• Actively participate in client/deal and departmental projects, including assisting system application and end user computing tool developers with design, user acceptance testing, and implementation.
• Recognize a problem and determine when to escalate or handle independently.
• Monitor market changes and developments, translating into new value-adding services and ensuring customer satisfaction in coordination with the team. This may require attending industry conferences and events.
• Proactively support the management of risk, in line with the risk policy, framework and appetite.

Essential

• 7 years of experience in one or a combination of the following:
  Corporate Trust, Financial Services, Relationship/Account Management, Structured Finance. A four-year degree or military experience may offset one year of required experience.

Preferred

• Master’s Degree
• Corporate Trust Experience
• Collateralized Loan…