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Bilingual Customer Service Rep

Bilingual Customer Experience Escalations Specialist

Job in Columbia, Howard County, Maryland, 21046, USA
Listing for: Pandora A/S
Full Time position
Listed on 2026-03-15
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21 - 24 USD Hourly USD 21.00 24.00 HOUR
Job Description & How to Apply Below
A leading jewelry company is seeking a Customer Experience Escalations Representative in Columbia, Maryland. In this role, you'll handle escalated customer issues, ensuring positive resolutions that uphold company standards. Ideal candidates will have at least 2 years of experience in customer service, be bilingual in English and Spanish, and possess strong communication skills. Join a passionate team focused on delivering exceptional customer experiences and enjoy numerous employee benefits, including a comprehensive health plan and a tuition reimbursement program.
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