Sr Technical Sales Manager

Overview

Annual Wage Range: $ - $
Other Compensation: Eligibility for the Short-Term Incentive program, other applicable bonuses, and company car allowance
Benefits: U.S. Employee Benefits Summary ()

Grace, a Standard Industries company, is a leading global supplier of catalysts, engineered materials and fine chemicals. We provide innovative products, technologies and services which our customers use to manufacture everyday products like renewable fuels, pharmaceuticals, toothpaste, cosmetics, food packaging, beer, edible oils and more. Our thousands of employees help shape a better future at our global headquarters in Columbia, MD and locations worldwide.

Grace is seeking a Sr Technical Sales Manager to join our Refining Catalysts Sales team. This role reports directly to the Sr Sales Director, Americas. The Sr Technical Sales Manager is a “hybrid role” that is responsible for both Technical Service and Account/Sales Management to manage RC customers with $50+MM in revenue. The role will also involve direct customer accountability (NAM and individual site) to maintain and expand relationships representing the entire range of FCC products and services to assigned customers.

• Manage sales relationships across multiple Americas‑region accounts; cultivate “trusted advisor” status at all customer levels.
• Monitor industry/competitive trends to anticipate customer needs and share insights internally.
• Serve as primary point of contact for all assigned accounts, including national/global accounts.
• Coordinate with internal teams to ensure logistical, financial, marketing, and legal requirements are met.
• Ensure timely delivery of products, services, and information.
• Support forecasting, cash collection, and value‑selling strategies.
• Maintain accurate weekly forecasts, opportunities, and account data in SFDC; lead pre‑call plans and document key customer meetings.
• Develop and present proposals that clearly articulate customer value.

• Analyze operational data using modeling and statistical tools; communicate results across customer levels.
• Identify and communicate customer needs to support innovation and product development.
• Leverage product knowledge and technical tools to develop solutions that create mutual value.
• Serve as SME on FCC asset optimization and catalyst technology.
• Conduct technical seminars, customer training, and support strategic account planning.
• Collaborate with Marketing, R&D, and cross‑functional teams on product development, best practices, and standardized protocols.
• Represent Grace at technical and commercial industry events while staying current on refining trends.
• Ensure all work is performed safely and ethically.

• Must be able to stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl, and climb stairs and ladders over 100 ft.

• Bachelor’s degree in chemical engineering or related technical field.
• Minimum 12 years of experience in the Refining Industry with at least 5 years of FCC experience. In addition, 5+ years of experience in value focused sales/service in the refining industry.
• Strong organizational, communication, and presentation skills; able to tailor messaging to varied audiences.
• Effective working independently or in teams in a remote environment; able to travel up to 50%.
• Solid understanding of refining technology, operations, economics, and value‑proposition development.
• Knowledge of refinery structures and customer decision‑making processes.
• Proficient in simulation modeling (Petrosim/Profimatics).

• Master of Business Administration or advanced degree
• Strategic thinker who uses metrics to drive sales performance.
• Skilled at building customer relationships and integrating customer needs into sales and product plans.
• Results‑driven, high‑energy leader with strong analytical and motivational skills.
• Collaborative, persuasive team contributor committed to continuous learning.
• Able to design and execute strategies to achieve business objectives.
• Strong customer focus and proficiency with PC tools, including

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Grace Wellness Program
• Flexible Workplace with maximum overlap with the core hours
• Retirement Plans
• 401(k) Company Match
• Paid Vacation and Holidays
• Parental Leave
• Tuition Reimbursement
• Company Donation Match Program

Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.