Human Factor Engineer II

Job Description

Salary: $70,000 - $85,000 salary DOE w/ $850 quarterly performance incentive

This position requires that you must be a US Citizen for consideration and meet all Federal Contractor employee requirements. Nomad GCS does not support the H1B Visa for this position.

Position:
Human Factor Engineer II

Division:
Innovative Solutions Group

Department:
Human Factor Engineering

Status:
Full-Time

Overview:
Nomad Global Communications Solutions is a leading provider of communication and response products serving a wide variety of customers. Our purpose is to be the solution when every minute matters. We seek a candidate that is self-inspired to learn and demonstrates a high degree of customer service while positively contributing to our team.

The Level ll Human Factor Engineer is responsible for delivering high-quality human factor engineering solutions aligned with defined scope, schedule, and technical requirements. This role applies established human factor principles, standards, and methods to support the design, development, and validation of Nomads products and systems.

Organizational Structure:
Engineering is organized into Teams and Disciplines within the Innovative Solutions Division. The Human Factor Engineering discipline supports all Innovative Solutions Teams and ensures cross-discipline technical integrity.

• Teams:
• Team 1 Standards and Modularity:
  Builds and maintains engineering standards, modules, templates, and rules enabling repeatability and scale.
• Team 2 Design:
  Executes project-level engineering using established standards and less complex custom configurations.
• Team 3 Advanced:
  Develops novel systems and resolves first-of-kind engineering challenges.
• Team 4 Manufacturing & Industrial Engineering:
  Ensures manufacturability, safety, engineering intent, efficiency, and continuous improvement throughout Production.

• Disciplines:
• Manufacturing Engineering
• Electrical Engineering
• IT Engineering
• Human Factor Engineering (where this position resides)
• Software Engineering

The Level ll Human Factor Engineer operates within the Human Factor Engineering discipline and collaborates closely with all Teams and Disciplines.

Responsibilities:

• Human Factor Delivery &
  
  Innovation:
  
  Deliver high-quality Human Factorsolutions aligned with project scope, schedule, and customer expectations while proposing and implementing new HF concepts, processes, and tools across products and programs.
• Technical Authority & Standards Ownership:
  Serve as the technical authority for Human Factorengineering and own HF standards and methods for ergonomics, workflows, safety logic, interlocks, alarms, interfaces, and serviceability.
• System-Level HF Accountability:
  Own the Human Factoraspects of system design for the connected mobile operation center, ensuring solutions are safe, intuitive, ergonomic, durable, and maintainable.
• Cross-Discipline Integration:
  Ensure clean human-machine integration with Mechanical, Electrical, IT, and Software Engineering requirements and overall system architecture.
• Design Review & Corrective Action:
  Identifyusability, ergonomic, and human-system integration risks and require design changes when Human Factor, safety, or workflow standards are not met.
• User Interface Leadership:
  Guide Human Factoraspects  of user interfaces across tablets, touchscreens, control panels, and dashboards to simplify workflows and reduce error.
• Testing & Reliability Support:
  Incorporate Human Factorinto test planning and execution, contributing to reliability, environmental, and system-level testing activities.
• Operational & Field
  
  Collaboration:
  
  Partner with Quality, Production, and Field/Service teams to diagnose operator issues, incorporate lessons learned, and drive corrective actions into designs and standards.
• Continuous Improvement:
  Apply established Human Factorengineering methods with minimal supervision and continuously improve HF processes, tools, and best practices.
• Professional Conduct & Values:
  Model and reinforce Nomad Core Values through professional behavior, collaboration, and accountability in daily operations.

Team

Collaboration:

• Support Team 1 in developing and maintaining
  
  Human
  
  Factorstandards, modularity rules, templates, libraries, and peer-review checklists.
• Review and evaluate product proposals from both internal and external customers todeterminefeasibility, producibility, cost, delivery time, and production time.
• Discuss proposals with customer representatives, engineers, NTC team members, and other personnel.
• Formulate straightforward conceptual designs based on proposals to meet customer requirements.
• Create, prepare, and write systematic documentation needed to support, reproduce, and troubleshoot issues with each respective product.
• Support Team 2 by ensuring new engineers are trained in Human Factorstandards, design methods, and correct application of HF modules.
• Own the NTC hardware configuration process, including:
• Embedded software for micro-controlled hardware (Modules) and sensors;
• Software for Control Systems…