Human Factor Engineer II - Columbia Falls

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• Position:
  Human Factor Engineer II
• Division:
  Innovative Solutions Group
• Department:
  Human Factor Engineering
• Status:
  Full-Time

Nomad Global Communications Solutions is a leading provider of communication and response products serving a wide variety of customers. Our purpose is to be the solution when every minute matters. We seek a candidate that is self‑inspired to learn and demonstrates a high degree of customer service while positively contributing to our team.

• Human Factor Delivery & Innovation:
  Deliver high‑quality Human Factor solutions aligned with project scope, schedule, and customer expectations while proposing and implementing new HF concepts, processes, and tools across products and programs.
• Technical Authority & Standards Ownership:
  Serve as the technical authority for Human Factor engineering and own HF standards and methods for ergonomics, workflows, safety logic, interlocks, alarms, interfaces, and serviceability.
• System‑Level HF Accountability:
  Own the Human Factor aspects of system design for the connected mobile operation center, ensuring solutions are safe, intuitive, ergonomic, durable, and maintainable.
• Cross‑Discipline Integration:
  Ensure clean human‑machine integration with Mechanical, Electrical, IT, and Software Engineering requirements and overall system architecture.
• Design Review & Corrective Action:
  Identify usability, ergonomic, and human‑system integration risks and require design changes when Human Factor, safety, or workflow standards are not met.
• User Interface Leadership:
  Guide Human Factor aspects of user interfaces across tablets, touchscreens, control panels, and dashboards to simplify workflows and reduce error.
• Testing & Reliability Support:
  Incorporate Human Factor into test planning and execution, contributing to reliability, environmental, and system‑level testing activities.
• Operational & Field
  
  Collaboration:
  
  Partner with Quality, Production, and Field/Service teams to diagnose operator issues, incorporate lessons learned, and drive corrective actions into designs and standards.
• Continuous Improvement:
  Apply established Human Factor engineering methods with minimal supervision and continuously improve HF processes, tools, and best practices.
• Professional Conduct & Values:
  Model and reinforce Nomad Core Values through professional behavior, collaboration, and accountability in daily operations.

• Support Team 1 in developing and maintaining Human Factor standards, modularity rules, templates, libraries, and peer‑review checklists.
• Review and evaluate product proposals from both internal and external customers to determine feasibility, producibility, cost, delivery time, and production time.
• Discuss proposals with customer representatives, engineers, NTC team members, and other personnel.
• Formulate straightforward conceptual designs based on proposals to meet customer requirements.
• Create, prepare, and write systematic documentation needed to support, reproduce, and troubleshoot issues with each respective product.
• Support Team 2 by ensuring new engineers are trained in Human Factor standards, design methods, and correct application of HF modules.
• Own the NTC hardware configuration process, including: embedded software for micro‑controlled hardware (Modules) and sensors; software for Control Systems (Central Node), tablets, and screens; software and system architecture for Content Delivery and Distribution systems, including but not limited to Encoders and CDNs; software/communication libraries and protocols for communication between Modules, Central Nodes, Sensors, and third‑party control systems.
• Assemble and modify existing equipment and software to meet special needs.
• Test configured hardware on NTC test boards and/or environmental testing platforms.
• Verify software performance against specifications and requirements; analyze and record test data.
• Attend meetings regarding upcoming builds, take meaningful notes, and actively participate:
  Proposal Reviews;
  Sales/Project Management Kickoffs; SPN reviews,…