Clinician Support Specialist

Position Summary

Eventus Whole Health delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for the people we serve. We do this through a value‑driven framework of excellence, integrity, person‑centeredness, stewardship, and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities, and private residences through a network of healthcare providers including physicians, nurse practitioners, physician assistants, psychologists, licensed clinical social workers, and clinical and administrative support staff.

Clinician Support Specialist Responsibilities:

• Enhance the performance of the clinical care team by supporting and facilitating clinical services with assigned providers.
• Work in the field with the assigned provider as directed by Lead Clinician Support Specialist or Manager/Supervisor; may be asked to travel up to 60 miles from home.
• Work 8‑hour dayshift, Mon‑Fri. Fuel card available for commutes.
• Provider Support
  • Ensure the clinical provider in the assigned building can focus on patient care each day.
  • Ensure each patient is seen as medically necessary per protocol.
  • Serve as a buffer between provider and families/staff to facilitate proper patient management.
  • Document appropriate encounter and time for CCM and BHI services.
  • Update scheduling rosters daily and assist with day‑of changes for visits due to acute needs, hospitalizations, admissions, or discharges.
  • Prepare clinical documentation for assigned providers each day.
  • Complete basic opening of encounter note per discipline protocol.
  • Perform medication reconciliation on all scheduled patients each encounter.
  • Enter facility chart data, lab results, and other diagnostic study results into patient encounter notes and assign to provider as per guidelines.
  • Assist with collection and sorting of all clinical paperwork needed for clinician review, ensuring completion each day.
  • Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits.
• Facility Support
  • When scheduling is an expectation, share patient schedules with key facility staff as needed.
  • Assist with triage needs as directed by assigned provider, whether in or out of the building.
  • Assist with triage documentation as needed.
  • Ensure that all needed paperwork is routed to Eventus providers, office, or families.
  • Assist with consents for any services required.
  • Attend stand‑up meetings to report any necessary information from the facility to Eventus providers, and vice versa if allowed.
  • Assist with discharge planning of clinical services as needed.
  • Check in and out each day with facility staff regarding patients seen, status, etc.
• Patient Support
  • Maintain patient confidentiality at all times.
  • Document appropriate encounter and time for CCM and BHI services.
  • Check all forms of communication several times daily to ensure patient needs are met.
  • Inform patient and family of recent visits, new orders, and defer to provider when needed.
  • Communicate transitions of care to CCM team to enhance patient care and education.
• Additional Duties and Responsibilities
  • Adhere to Eventus Whole Health standards, policies, and procedures, including HIPAA regulations.
  • Follow Eventus dress code: clean, wrinkle‑free, matching scrubs, closed‑toed footwear, name badge.
  • Report to Lead Clinician Support Specialist for additional assignments if duties are completed ahead of schedule.
  • Seek further training if uncertain how to proceed with any assignment.

• High School Diploma or equivalency.
• Valid driver’s license and reliable transportation; expected to travel up to 1 hour from home.
• Typing speed of at least 45 WPM.
• Certified Clinician Support Specialist degree a plus.

• Medical scribing experience preferred.

• Fuel card to assist with commutes.
• Paid time off benefits.
• Holidays.
• Health benefits (medical, dental, vision).
• Short & long‑term disability options.
• Employer contribution to 401(k) retirement plan.

Eventus Whole Health was founded in 2014 to provide physician‑led healthcare services for residents and patients of skilled nursing and assisted living facilities. Our highly trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff offers a comprehensive, evidence‑based interdisciplinary care model with seamless integration of a wide range of specialties. Our differentiated approach empowers facilities to reach their own goals and ensures better patient outcomes.

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