Victim Services Volunteer

Title: Victim Services Volunteer

Department: Sheriff's Office

Reports to: Lead Law Enforcement Advocate

FLSA Status: Not applicable

Compensation Range: Not applicable

Open Until Filled

To ensure there is a common collaborative relationship between crime victims and law enforcement. To protect and ensure the understanding of rights as defined in the Victim Rights Act 18 U.S.C. § 3771 and The Constitution of the State of Colorado [Section 24-4.1-302(1) C.R.S]. To work with victims, witnesses, families, and other sources to assist investigating Deputies/Officers and the District Attorney’s Office to successfully prosecute violent acts of crime;

assist all clients by serving all through the pursuit of excellence, with equitable treatment. With character, compassion, and collaboration of the community, no victim will be left behind.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• When requested, must respond to scenes with law enforcement for service provision while on call
  • To be “on call”: can be requested to respond any time of day or night for various amounts of time – must be ready for the weather
  • Must be flexible and willing to work additional hours when necessary due to exigent circumstances while on call
• Work directly with the public, law enforcement, fire department, ambulance service, and other public safety agencies during emergent and non-emergent responses to incidents
• Maintain close working relationships with all supporting agencies involved in the process of victim services
  • Will participate in community committees with various agencies
• Will provide services to crime victims and their families during and after emergent and non-emergent incidents in person or via electronic communications
  • Such as crisis intervention, emotional support, transportation, accompaniment to interviews or medical treatment
• Must demonstrate critical decision making and have the ability to find resources to match the client’s needs as quickly as possible
  • Must perform effectively in high stress situations, make sound decisions without compromising job performance especially during intense/high risk situations
• Track and document all cases from beginning to final dispositions
  • Will mainly work with victims of crime, but may work with citizens not considered to be victims by lawful definition
• Must stay up-to-date on available trainings and Victim Rights Act laws and amendments
• Must remain completely unbiased despite what circumstantial evidence presents
• Must be able to work in a solo capacity if necessary

While working in this position, the employee may be exposed to other’s traumatic experiences and will be expected to assist those individuals work through that trauma in a way that is empowering to the victim. It cannot be guaranteed that these experiences will not be triggering to the employee.

• High School Diploma or GED
• Victim Services/Advocate experience preferred
• Crisis and trauma intervention education and/or experience preferred
• Basic computer skills; read, write, type, and perform independently with minimal and/or no supervision.
• May have continuous and random drug testing—the Lake County Sheriff’s Office does not allow use of marijuana or other substances while employed within.
• Must pass all required examinations within the testing process to include but may not be limited to: comprehensive background investigation, oral interviews, physical, and psychological exams.
• No felony convictions; clean driving record, valid Colorado driver’s license; pass a substance abuse test.
• Must have the ability to satisfactorily hear with or without correction.
• Must be able to complete all expectations and duties of the position with or without reasonable accommodation.
• Proficiency in English and Spanish preferred.

• Ability to work indoors in an office environment with prolonged periods of sitting at a desk and working at a computer.
• Must have enough dexterity to write, type, and perform other office duties.
• Ability to lift…