Retail Generalist Associate - Falcon Store

Final date to receive applications: 01/19/2026

Goodwill of Colorado is seeking candidates with experience in production, retail, restaurant, hospitality or similar industries to become our Retail Generalist Associates at our Falcon Store! Career growth opportunities are prevalent within Goodwill of Colorado. Grow your experience while serving your community!

This position is full-time and will require open availability (including evenings and weekends). Our Retail Centers are open 9:00 a.m. to 9:00 p.m. Monday through Saturday and 9:00 a.m. to 8:00 p.m. Sunday.

Pay: $17.45/Hr.

This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with Daily Pay, a voluntary benefit to offer employees access to their pay on their own schedule. Full time employees in our Retail, Sales/Operations, Commercial Contracts are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings.

In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Candidates offered this position will be required to successfully complete pre-employment screening, which could include a background check, drug test, reference check, employment verification, education verification, fingerprinting, and/or MVR (if applicable, based on position). In addition, certain positions will require repeated screening processes, and your employment with Goodwill of Colorado will remain contingent upon the results of any continued screening processes.

The Associate II, Retail Generalist will have existing knowledge in retail products, merchandising, pricing, and quality inspection. Acting as a back‑up for all areas within the Retail Store, the Retail Generalist could be performing multiple tasks in different departments on any given day. These tasks include but are not limited to: donation receiving, material handling, processing both hard‑line and soft‑line goods, working the sales floor, and operating the cash registers.

The Retail Generalist will work both in a production environment as well as being active on the sales floor. The Retail Generalist will have contact with customers and will need to provide excellent customer service displaying an “Attitude of Gratitude” in order to support the mission of the organization.

• Crosstrain in other departments/areas and act as back‑up for other areas as required.
• Work closely with department supervisors to determine which areas are short‑handed with staff or in meeting Retail Store goals.
• Accept donations from customers, to include loading/unloading of product ensuring that every item is handled with care to show respect to the donor and for the item.
• Sort and inspect donated items making decisions on quality and value of product, pricing it accordingly, and researching value as necessary.
• Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment or tools to effectively move and store donated product.
• Ensure that the sales floor is well stocked with product(s) according to Retail Store policies and procedures.
• Provide accurate cashier transactions and a balanced cash drawer with minimal errors using a computer‑based point‑of‑sales system.
• Assist customers with product questions while providing excellent customer service.
• Ensure the production and sales floor areas are well organized, stocked, and clean to ensure store presentation and shopability.
• Ensure E‑Commerce products are processed accurately and moving to E‑Commerce efficiently.
• Rotating/pulling old/unsold product(s) from the sales floor ensuring that our product selection is always new.
• Help provide a safe working environment for you, customers, and fellow employees.
• Your job duties may extend beyond the tasks listed and may include additional responsibilities as required.

To perform this job successfully, an…