Retail Generalist Associate - Falcon Store

Final date to receive applications

01/19/2026

Goodwill of Colorado is seeking candidates with experience in production, retail, restaurant, hospitality or similar industries to become our Retail Generalist Associates at our Falcon Store. Career growth opportunities are prevalent within Goodwill of Colorado. Grow your experience while serving your community.

Full‑time. Open availability required (evenings and weekends). Retail Centers open 9:00 a.m.–9:00 p.m. Monday–Saturday and 9:00 a.m.–8:00 p.m. Sunday.

Pay: $17.45 /hr. Eligible for Daily Pay through Daily Pay. Full‑time employees in Retail, Sales/Operations, Commercial Contracts are eligible for Medical, Dental, Vision, Retirement, Long‑Term Disability, Short‑Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefits. Paid time off: vacation, sick, holiday, floating holiday, jury duty and bereavement leave. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Candidates offered this position will be required to successfully complete pre‑employment screening, which could include a background check, drug test, reference check, employment verification, education verification, fingerprinting and/or MVR (if applicable). Certain positions will require repeated screening processes, and employment remains contingent upon the results of any continued screening processes.

The Associate II, Retail Generalist will have existing knowledge in retail products, merchandising, pricing and quality inspection. Acting as a back‑up for all areas within the Retail Store, the Retail Generalist could be performing multiple tasks in different departments on any given day: donation receiving, material handling, processing hardline and softline goods, working the sales floor and operating cash registers. The Retail Generalist will work both in a production environment and be active on the sales floor.

The Retail Generalist will have contact with customers and need to provide excellent customer service displaying an "Attitude of Gratitude" to support the mission of the organization.

• Crosstrain in other departments/areas and act as back‑up for other areas as required.
• Work closely with department supervisors to determine which areas are short‑handed with staff or in meeting Retail Store goals.
• Accept donations from customers, including loading/unloading of product ensuring every item is handled with care to show respect to the donor and for the item.
• Sort and inspect donated items making decisions on quality and value of product, pricing it accordingly and researching value as necessary.
• Use and become certified on pallet jack, walkie stacker, forklift, hand dolly or other equipment or tools to effectively move and store donated product.
• Ensure that the sales floor is well stocked with product(s) according to Retail Store policies and procedures.
• Provide accurate cashier transactions and a balanced cash drawer with minimal errors using a computer‑based point‑of‑sales system.
• Assist customers with product questions while providing excellent customer service.
• Ensure that the production and sales floor areas are well organized, stocked, and clean to ensure store presentation and shop ability.
• Ensure e‑commerce products are processed accurately and moved to e‑commerce efficiently.
• Rotate/pull old/unsold product(s) from the sales floor ensuring that our product selection is always new.
• Help provide a safe working environment for you, customers, and fellow employees.
• Your job duties may extend beyond the tasks listed and may include additional responsibilities as required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education: High school diploma or equivalent is preferred.
• Experience: One (1) year of experience in retail, product placement or merchandising is desired.
• One (1) year of cash handling preferred.
• High…