Description
Cherry Hills Country Club, located in Cherry Hills Village, Colorado, is a family-oriented, social, and recreational organization dedicated to fostering a strong sense of community among its members by providing the highest quality services and facilities in a fiscally responsible manner.
Founded in 1922 by a group of prominent Denver Country Club members seeking a golf-focused experience, the original name of the Club, The Cherry Hills Club, paid homage to a cherry orchard that once occupied the grounds. The founders had the foresight to engage renowned Philadelphia-based golf course architect William S. Flynn, one of the leading designers of his era, who was paid $4,500 to create Cherry Hills.
He described it as “a top-notch layout with few equals and no superior.”
Over the past century, Cherry Hills has stood the test of time and remains one of America’s true classic golf courses. With 13 major championships to its credit, ranking among the top 10 of all clubs in the United States, golf’s greatest names have walked its fairways. The tradition of championship golf at this Mile High gem continues to thrive today and is widely recognized as one of the Top 100 courses in the country.
What we offer:
- 7 Paid Holidays
- Employee Meals
- Golf Privileges
- Free Uniforms
- Free and Easy Parking
- Scholarship Opportunities
- Coworker Referral Bonus
- Potential for Seasonal Bonus
- Holiday Bonus
- Employee of the Month
Title: Director of Retail
Reports to: Director of Golf
Collaborates with: Head Golf Professional, Assistant Golf Professionals, Caddie Manager, and Golf Services Team
All Golf Team members at Cherry Hills regularly engage with members, guests, vendors, and other departmental teammates
Position
Description:
Cherry Hills Country Club - recognized as both a Platinum Club and a Distinguished Club of America - seeks a dynamic, energetic, and team-oriented professional to provide Platinum Service leadership within its retail operations.
The ideal candidate will demonstrate exceptional interpersonal skills, engage warmly with members and guests, and curate a vibrant retail experience that supports all of Cherry Hills’ outdoor pursuits, including golf, racquets, and aquatics.
ESSENTIAL JOB FUNCTIONSKey Attributes & Personal Interaction
- Embody and promote a culture that creates memorable and welcoming experiences by delivering Platinum Service at every point of interaction.
- Anticipate and proactively meet member and guest needs.
- Demonstrate authentic enthusiasm for building relationships with members and team members.
- Thrive in a golf-centric environment with a membership passionate about the game.
- Foster creativity, collaboration, and excellence through an energetic, team-oriented approach.
Daily Responsibilities
- Oversee all buying, receiving, pricing, and display of merchandise for golf and tennis shops, with annual retail sales of approximately $2.3 million and strong growth potential.
- Collaborate with the Director of Golf and Director of Racquets to develop and maintain an Open-to-Buy (OTB) plan.
- Supervise staff to ensure OTB management, invoicing, and back-office functions align with operational and budgetary goals.
- Continuously evaluate and refine the merchandise mix based on member engagement and feedback.
- Maintain strong relationships with members and vendors; ensure consistent service and satisfaction.
- Meet with vendors to preview upcoming product lines and identify new opportunities.
- Create innovative merchandising displays and promotional campaigns aligned with product deliveries and seasonal trends.
- Lead marketing and communication efforts for merchandise promotions.
- Maintain an exceptional, first-class shopping environment, including gift wrapping, shipping, and special orders.
- Supervise inventory control processes, including bi-monthly physical inventories and monthly spot checks.
- Utilize Northstar POS for SKU creation, pricing, and merchandise receiving.
- Oversee special orders from placement to delivery, ensuring timely communication and member satisfaction.
- Manage inventory levels and reorders to maintain optimal stock levels.
- Maintain cost of goods sold (COGS) within budget.
- Coordinate all tournament merchandise and logoed…
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