Food and Beverage Supervisor - Starbucks

POSITION SUMMARY

The Food & Beverage Supervisor – Starbucks is responsible for overseeing daily operations of the coffee shop and supporting other F&B outlets as needed. This role ensures exceptional guest service, supervises staff performance, and maintains operational standards in alignment with Starbucks brand standards and company goals.

• Reports to the F&B Operations Manager.
• Directly supervises baristas and supports other F&B outlets as assigned.
• Ensures consistent quality of service, cleanliness, and product presentation in the outlet.
• Assists in training, scheduling, and evaluating staff performance.
• Maintains inventory levels and coordinates with purchasing for supplies and products.
• Monitors compliance with health, safety, and sanitation standards.
• Supports promotional activities and seasonal offerings in collaboration with F&B leadership.
• Assists with opening and closing procedures, cash handling, and daily reporting.
• Provides hands‑on leadership during peak hours and special events.
• Acts as a liaison between staff and management to ensure smooth communication and operations.
• Supports other outlets (restaurants, bars, etc.) as needed based on business demands.

• Maintains accurate records of attendance, performance, and incidents.
• Participates in team meetings and contributes to operational improvement initiatives.
• Conducts interviews and hiring for outlet.
• Assists with onboarding and training of new team members.
• Ensures compliance with company policies and procedures.
• Promotes a positive work environment and team culture.
• Supports departmental goals and budget adherence.

• Minimum of 3 years of Food & Beverage experience preferred, with at least 1 year in a supervisory or leadership role.
• Previous hospitality or customer service experience required.
• Demonstrated ability to lead and motivate a team in a fast‑paced environment.
• Strong understanding of coffee shop operations and barista experience, including product knowledge, inventory control, and guest service standards.
• Ability to obtain and maintain a valid Colorado Support Gaming License.
• Alcohol Awareness certification (or ability to obtain upon hire).
• Excellent communication, organizational, and problem‑solving skills.
• Proficiency with point‑of‑sale systems and basic computer applications (e.g., Microsoft Office).
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Knowledge of health, safety, and sanitation regulations applicable to F&B operations.
• Commitment to delivering exceptional guest experiences and maintaining high service standards.

• Ability to multitask and manage time effectively in a fast‑paced environment.
• Strong problem‑solving and decision‑making skills.
• Knowledge of food safety, OSHA, and local health regulations.
• Ability to stand for extended periods and lift up to 25 lbs.
• Work environment includes coffee shop, restaurant, bar, and casino floor settings.
• Exposure to varied temperatures, noise, and lighting conditions.

NOTE
This job description is not intended to be all-inclusive. Duties and responsibilities may change at any time with or without notice. Essential functions must be performed with or without reasonable accommodation.