Senior Relationship Officer - TN

Job Title:

Senior Relationship Officer

Reports to:

Partner Engagement Manager | Department:
Development

Messenger International is a ministry with a divine calling to develop uncompromising followers of Christ who transform our world. This position will be filled by a candidate who embodies the core beliefs of our organization regarding God, the Bible, and God's function in everyday life, and champions our commitment to spread the gospel.

Responsible for advancing Messenger International’s vision by cultivating meaningful, trust-based relationships with major and mid-level donors, ensuring they are well-informed, engaged, and connected to the mission and impact of the ministry.

• Maintain strong donor retention and growth within assigned portfolio, as measured by renewal rate, upgraded giving, and expanded partnership
• Execute donor engagement plans resulting in consistent, timely, and meaningful donor touchpoints across the portfolio
• Expand assigned portfolio through proactive research, qualification, and onboarding of new qualified major and mid-level donors

• Manage and nurture a portfolio primarily consisting of major donors with some mid-level donors as assigned
• Develop and implement individualized engagement plans designed to strengthen donor connection and long-term involvement
• Conduct donor meetings (primarily virtual), phone calls, and written communications to cultivate meaningful relationships
• Clearly and compellingly communicate ministry vision, initiatives, funding opportunities, and impact stories
• Invite financial partnership in a thoughtful and relationship-centered manner
• Provide consistent and proactive stewardship, including gratitude, impact reporting, and follow-up communication
• Identify opportunities to increase donor engagement through upgraded giving, recurring gifts, or expanded partnership
• Maintain accurate and timely donor records in CRM systems, including contact reports and next steps
• Collaborate cross-functionally with marketing, finance, and leadership to ensure donor communications are accurate, aligned, and timely
• Represent Messenger International with professionalism and warmth in all donor interactions
• Participate in ministry events and occasional in-person donor meetings as needed
• Uphold confidentiality and exercise discretion regarding donor information and giving records
• Other related work, as assigned

• Bachelor’s degree in nonprofit management, business, communications, ministry, or related field preferred
• 3–5 years of experience in fundraising, major gifts, relationship management, sales, or business development required
• Demonstrated experience building and maintaining long-term client or donor relationships preferred

• Strong relational intelligence and ability to build trust across diverse audiences
• Excellent verbal and written communication skills
• Ability to clearly articulate organizational mission and impact
• Strong organizational and time-management skills
• Self-motivated and proactive with strong follow-through
• High degree of professionalism, discretion, and ethical conduct
• Proficiency with CRM systems and Microsoft Office or Google Workspace
• Ability to work independently in a primarily virtual environment

• Signed acknowledgement of Messenger’s “Statement of Faith” and “Staff Covenant/Lifestyle Agreement” forms
• Signed acknowledgement to policies and procedures as stated in our employee handbook

• Ability to function independently
• Ability to speak
• Ability to lift up to 25 pounds (with or without assistance)
• Position may require long periods of sitting, standing, and walking

Colorado Springs, CO or Nashville, Tennessee area. Must be able to present evidence of identity and legal right to work in the United States.

Full-time, 40-hour work week with potential for occasional overtime. Non-exempt position subject to overtime pay under FLSA.

Salary range: $26.50 – $31.25 per hour
, depending on qualifications and experience.

• 401(k) with employer contribution
• Health, Dental, AD&D & Life insurance
• Paid time off and sick leave
• Parental leave benefits after 3-year tenure
• Messenger will pay for renewal of certifications and required continued education

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.