Supervisor, Accounts Receivable

The future counts on us, therefore, we count on you.

The Supervisor, Accounts Receivable provides leadership and operational oversight for the Accounts Receivable function, including Collections and Cash Application activities. The role is responsible for ensuring accurate and timely execution of daily AR operations, maintaining strong internal controls, and delivering consistent team performance. The Supervisor actively supports complex or escalated customer accounts and drives process improvements to enhance efficiency, accuracy, and compliance.

• Provides direct supervision and leadership to assigned team(s) including, but not limited to: scheduling, workload distribution, coaching, performance management, and talent development
• Oversees daily AR operations, including cash application, invoice processing, credits, live check processing, and month-end close activities
• Ensures accuracy, timeliness, and compliance of AR operations with company policies, internal controls, and financial reporting requirements
• Monitors, analyzes, and reports on AR performance metrics; provide documentation and support for internal and external audits
• Reviews and approves customer credit limits and account write-offs within Delegation of Authority (DOA); escalates exceptions as needed
• Supports escalated accounts and complex customer situations to mitigate risk and protect company assets
• Prepares and manages term letters, final demand letters, and biweekly Over-Limit Reports
• Identifies and implements process improvements, including automation and efficiency initiatives
• Makes operational and credit decisions within defined DOA limits; recommend updates to policies and procedures
• Provides documentation and support for internal and external audits
• Identifies and implements process improvements, including streamlining and automation initiatives
• Ensures adherence to internal controls and financial policies
• Performs other duties as required and/or assigned
• May be required to travel up to 10%

• Advanced proficiency in Microsoft Excel (including VLOOKUP, Pivot Tables) and strong working knowledge of Microsoft Word, Outlook, PowerPoint, and SAP/ERP systems
• Strong reporting skills, including ability to prepare, analyze, and interpret AR, cash application, and credit performance metrics
• Knowledge of accounts receivable processes, collections, cash application, credit management, and internal controls
• Strong analytical and critical thinking skills, with the ability to identify trends, resolve issues, and recommend process improvements
• Excellent interpersonal, oral, and written communication skills, with the ability to interact effectively across all organizational levels, including senior management and external customers
• Proven supervisory and leadership skills, including coaching, performance management, and workload coordination
• Strong organizational, time management, and problem-solving abilities, with the ability to manage multiple priorities in a fast-paced environment
• Demonstrated commitment to customer service and professional stakeholder engagement
• Ability to drive process improvements and support automation initiatives
• Strong understanding of AR processes, credit risk management, and internal controls
• Proficiency in ERP systems and reporting tools
• Strong analytical, organizational, and leadership skills

• Bachelor’s degree in Accounting, Finance, or related field preferred
• 5+ years of progressively responsible work experience in Accounts Receivable, Collections, or Cash Application required
• Prior supervisory or team leadership experience strongly preferred

Equivalent combinations of education and experience may be considered.

Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Viega, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the…