General Manager - Aspen Glen Club

General Manager – Aspen Glen Club

Join a dynamic hospitality company that builds relationships and enriches the lives of members, guests, and employees. Invited has been operating since 1957 with a portfolio of over 130 private clubs nationwide, offering world‑class amenities such as championship golf courses, modern work spaces, resort‑style pools, and state‑of‑the‑art racquet facilities.

The General Manager is responsible for the club’s leadership, strategic direction, operations, and membership growth. The role drives success by developing and implementing effective business strategies, ensuring member satisfaction, and fostering a positive work environment. The General Manager is accountable for achieving financial and operational goals, building a strong leadership team, and maintaining effective communication with the Regional krecruitment team.

• Develop and execute comprehensive business and financial strategy plans for the club.
• Monitor performance metrics against plans to ensure revenue targets are achieved, making data‑driven adjustments as necessary.
• Provide strategic leadership to department heads across key areas, including Agronomy, Facilities, Fitness & Wellness, Food & Beverage, Golf Operations, Member Experience, and Sales.
• Recruit, select, develop, and continually evaluate a qualified team of department heads.
• Guide department heads in creating and executing strategic employee development plans, using performance reviews, cross‑training, goal setting, and employee recognition.
• Lead the recruitment, training, development, and performance management of employees, ensuring the balance between value, service, and member satisfaction.
• Implement sales, marketing, and net revenue strategies aligned with financial plans, reviewing and adjusting these strategies to optimize overall performance.
• Maintain expense control systems and forecasting procedures to monitor departmental expenses and revenue‑to‑payroll ratios.
• Ensure compliance with financial obligations, debt and lease agreements, GAAP, and company policies.
• Foster member relationships and maintain high‑quality facilities through effective staffing, programming, service operations, and maintenance.
• Analyze member retention metrics, develop targeted strategies to enhance retention rates, and engage directly with resigning members for continuous improvement insights.
• Promote a motivating work environment centered on teamwork, respect, and member satisfaction.
• Ensure the club operates safely and legally in accordance with regulatory obligations.

• High school diploma or equivalent.
• Minimum of 3 years of experience in club management, hospitality, or a related field.
• Minimum of 1 year of experience managing budgets and making sound judgment in expense allocation.

• Bachelor’s degree or equivalent.
• Certifications:
  
  Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification.
• Strong leadershipbug; excellent communication skills; effective team management.
• Proficiency with computer software, including spreadsheets.
• Ability to handle confidential information with discretion and integrity.

Compensation is based on skills, experience, education, location, and hours worked. Full‑time members receive a comprehensive benefits package.

• Medical, dental, and vision coverage.
• Life insurance.
• Short‑term and long‑term disability insurance.
• 401(k) retirement savings plan.
• Generous paid time off and leave programs (time off as required by applicable law is also provided to part‑time members).

Invited is an Equal Employment Opportunity Employer.

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties may be assigned as needed to ensure the smooth operation of the club.