Data Specialist

Overview

We are seeking an experienced Data Specialist to join our team. The Data Specialist will be responsible for handling complex data tasks, ensuring data accuracy, contributing to process improvements, and supporting data-related projects. This role involves performing advanced data management functions, independently troubleshooting issues, analyzing data for quality insights, and assisting the Data Team Lead in achieving key data objectives, particularly around e-commerce data enhancement.

Success in this role requires strong analytical skills, attention to detail, and effective communication across the team and with cross-functional departments.

• Process high-volume daily data tasks accurately and efficiently, following clear instructions (e.g., Zendesk tickets, simple data entry, file organization, product information updates).
• Enter, manage, and organize comprehensive product information (pricing, descriptions, images, specifications) to ensure consistency and accuracy across systems.
• Compile, sort, and meticulously verify the accuracy of data using basic and advanced checks, comparing against source documents to identify and correct discrepancies.
• Proactively identify, analyze, and resolve data inconsistencies using advanced techniques (e.g., complex Excel functions).
• Participate in regular data audits (file checks, pricing, etc.), implement corrective actions, and analyze data sets to identify trends, potential errors, or areas for improvement.
• Oversee image acquisition, management, and organization according to established guidelines.
• Perform advanced updates and mapping for filters like Year, Make, Model (YMM).
• Strictly follow standard operating procedures (SOPs) for all assigned data tasks and assist in documenting processes.
• Communicate clearly and proactively with team members, asking clarifying questions, and reporting on task status, challenges, and findings.
• Collaborate effectively with team members and other departments to resolve data inquiries and support projects.
• Identify inefficiencies in existing data processes, propose solutions, and assist in testing and implementing new procedures or tools.
• Actively participate in 1-on-1s, team meetings, working sessions, and training activities.
• Contribute to data-related projects and e-commerce data cleanup tasks under the guidance of the Team Lead.
• May assist in training and mentoring junior team members on specific tasks or processes.
• Contribute to e-commerce data optimization tasks (e.g., refining titles, attributes, categories) under the guidance of the Team Lead.
• Participate in data cleanup projects, executing assigned tasks diligently.
• Adhere strictly to company policies regarding data confidentiality and security in all tasks.

• Requires extended periods of sitting/standing as well as repetitive movement
• Requires being exact or highly accurate, as well as meeting strict deadlines
• Requires repeating the same physical or mental activities again
• Requires coordinating or leading others in accomplishing work activities as well as responsibility for work outcomes and results
• Requires work indoors
• Requires clear and concise communication with the ability to speak/read English.

• High school diploma or equivalent required;
  Associate's or Bachelor's degree in a related field is a plus.
• Proven experience (1-4+ years) in data entry, data management, or office administration role.
• Strong accuracy, efficiency, and attention to detail in performing repetitive tasks.
• Proficiency in basic computer skills (navigating Windows/Mac OS, file management).
• Familiarity with Microsoft Office Suite, with a strong emphasis on Excel (basic functions like data entry, sorting, filtering are required; advanced skills like complex formulas, VLOOKUP/INDEX-MATCH, and pivot tables are a strong plus).
• Working knowledge of SQL for data querying is preferred.
• Excellent organizational, time management, and problem-solving skills, with the ability to work independently.
• Strong verbal and written communication skills for effective team collaboration.
• Experience with ticketing systems (like Zendesk) and ERP systems is preferred.
• Int…