Senior ServiceNow Architect & Solutions Lead

This posting is for our
Talent Pool and is not an active recruitment
. We are collecting expressions of interest from experienced Sr Service Now Developers for future openings
. If your profile matches our needs, we may contact you when a relevant position becomes available.

As a Senior Service Now Developer, you’ll be a key ambassador across IT Infrastructure, shaping innovative solutions and guiding teams and customers through digital transformation.

• Platform Expertise: Understand Service Now implementation and the services provided within it; act as a platform subject matter expert in team and customer workshops.
• Solution Development: Architect, design, and develop solutions on the Now Platform, independently and while leading project teams.
• Customer
  
  Collaboration:
  
  Consult with customers and prospects to understand mission needs and pain points; evangelize the business value of Service Now solution development.
• Innovation & Prototyping: Develop and enhance application prototypes and Proofs of Concept (PoCs); propose and implement process improvements.
• Enablement & Advocacy: Serve as an ambassador within IT Infrastructure; facilitate and lead innovation/ideation/co‑creation workshops on the Now Platform.
• Communication & Documentation: Document and present technical solutions aligned to business problems; support communication and coach new joiners.
• Technology Awareness: Stay current on Service Now product releases, complementary technologies, and external trends to broaden platform use beyond typical domains.

Required:

• Experience: 3+ years architecting, developing, and delivering solutions on the Service Now Now Platform (or similar enterprise platforms).
• Technical
  
  Skills:
  
  
• Functional understanding of SQL and database concepts.
• Communication:
  Fluent English (written and spoken).