General Manager – Iconic Colorado Tourism

Each year, tens of thousands of guests from across the country and around the world travel to Cañon City to experience the Royal Gorge Route Railroad.

The Royal Gorge Route Railroad is one of Colorado’s most iconic tourism destinations and home to the state’s most unique rolling restaurant experience. Traveling along the base of the spectacular Royal Gorge beside the Arkansas River, the train offers guests an unforgettable combination of breathtaking scenery and freshly prepared, locally sourced dining for breakfast, lunch, and dinner.

Beyond the railroad experience, the organization operates several additional hospitality properties including the Royal Gorge Mansion, the Happy Endings Caboose Café, and other growing ventures within the Royal Gorge corridor.

With nearly 300 team members, the Royal Gorge Route Railroad is one of the largest tourism employers in Southern Colorado. The company is known for its strong culture, passionate leadership team, and exceptional employee retention, with many team members having served the organization for more than a decade.

As the business continues to expand, the Royal Gorge Route Railroad remains focused on delivering extraordinary guest experiences while building a premier hospitality and tourism destination in one of Colorado’s most remarkable natural settings.

Royal Gorge Route Railroad

Lead One of Colorado’s Most Extraordinary Tourism Experiences

The Royal Gorge Route Railroad is one of Colorado’s most iconic and successful tourism attractions, offering an unforgettable rail journey through the breathtaking Royal Gorge along the Arkansas River. Guests from around the world come to experience our combination of stunning scenery, first-class dining, casual dining, and year-round special events—including our signature holiday and laser light show experiences.

We are seeking an exceptional General Manager to lead this dynamic operation and continue elevating it as a premier destination in Colorado tourism.

This role requires a high-energy, hands-on leader with a strong background in hospitality, tourism, or restaurant operations who thrives in a fast-paced environment and is passionate about building outstanding teams, delivering exceptional guest experiences, and driving operational excellence.

The General Manager will oversee all aspects of the business, including hospitality operations, train operations coordination, dining service, events, financial performance, and team leadership. This position offers the rare opportunity to lead and grow a truly one-of-a-kind tourism experience in one of the most spectacular locations in the American West.

Provide strong leadership for a multi-department team, setting clear expectations and creating a culture of accountability, hospitality, and operational excellence.

Oversee daily operations to ensure seamless execution of guest experiences, dining service, train departures, and special events while maintaining the highest standards of quality and efficiency.

Champion a hospitality-first culture that ensures every guest receives an exceptional and memorable experience worthy of a world-class destination.

Manage the business with a strong focus on financial performance, including budgeting, forecasting, labor management, and revenue optimization.

Recruit, mentor, and develop a high-performing leadership team while creating clear performance expectations and accountability across the organization.

Work closely with ownership to identify opportunities for new experiences, events, and operational improvements that strengthen the Royal Gorge Route Railroad brand and drive continued growth.

Ensure strict adherence to safety regulations, operational standards, and company policies across all departments.

Lead and coordinate teams responsible for train operations, railcars, locomotives, and guest service to ensure all equipment and operations remain in excellent condition.

Oversee holiday events, peak tourism seasons, and special programming to maximize…