Stewarding Assistant Manager

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

Position is open until filled.

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender).

• Health Benefits Insurance package effective Day 1:
  Medical, Dental, Vision, Life, and Short‑Term Disability for FT team members.
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) for Team Members who refer new applicants.
• Discounted Casino bus tickets.
• Discounted RTD Eco Pass.
• Hot meal served by the Leadership Team once a month.
• 20% discount for Starbucks, Ara Spa, and all food outlets.
• 100% Colorado Gaming License reimbursement after 90 days of employment.
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services.
• Education reimbursement program and Annual Scholarship Program.
• Career development opportunities.

• Assists with ensuring cleanliness standards meet established guidelines in all F&B outlet kitchens on designated shift.
• Assists with maintenance of cost control methods and procedures by monitoring consistent pars and inventory of supplies.
• Assists with development and management of operational goals and monitors achievements of performance and profit objectives.
• Responsible for work procedures and expedites workflow to all Stewarding employees, to include floor operations, policies, and procedures.
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
• Responsible for assisting in the budget process for the department and providing recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
• Assists in maintenance of established quality assurance procedures to ensure acceptable health department and customer service standards in Stewarding department.
• Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.
• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees regarding performance.
• Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs.
• Manages work procedures and expedites workflow.
• Provides recommendation for employee performance (disciplining, coaching, and counseling).

• Associate’s degree (A.A.) in culinary or…