Medical Assistant​/LPN

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Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states.

Transforming healthcare delivery with a patient‑first approach, we prioritize convenient access to both in‑person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five‑time Modern Healthcare Best Places to Work in Healthcare winner and a six‑time Best in KLAS award winner for employer‑sponsored healthcare services.

The Patient Navigator is responsible for driving outreach efforts to connect eligible members with Marathon health center services. The role provides follow‑up support for patients who are referred outside of Marathon for services and develops a deep understanding of local resources to ensure comprehensive patient support is provided before, after and in‑between health center visits. The role will collaborate with the client and health center team to execute community programming and will represent Marathon Health on client‑driven wellness committees to ensure the Marathon ‘voice’ and vision are heard.

At times, the role may act as an ancillary member of the care team to ensure successful daily clinic operations.

• Conduct patient outreach to drive members into the health center(s) for services. Modalities include but are not limited to 1:1 outreach, group programming, local events, etc. Patient communication avenues may include in‑person, telephonically, virtually, and/or via the patient portal.
• Provide follow‑up support for patients receiving a referral from the health center(s) to reduce barriers and ensure referral compliance. Referrals may include both healthcare and community referrals.
• Develop a deep understanding of local healthcare and community referral partners to develop both a cohesive hand‑off of patients to a referral partner and ensure a successful hand‑off back to Marathon Health for care continuity.
• Collaborate with the client and health center team to execute on community programming that improves the health and engagement of patients. Examples include blood drives, mammogram vans, flu shot clinics, etc.
• Act as an ancillary member of the health center team to ensure successful daily clinic operations. Duties may include providing ad‑hoc support for front‑end administrative duties, patient rooming, and/or completing basic clinical services, such as taking a patient’s blood pressure. Duties will align with the approved training and credentials of the teammate.

Associate or bachelor’s degree in related field and 3+ years of relevant experience, or combination of education and experience. Prior experience working in healthcare required, MA or LPN preferred. Experience documenting in an electronic medical record (EMR) is highly preferred. Prior experience working within a health center, hospital, specialist office, and/or community health center preferred. Trainings/certifications in clinical services, such as venipuncture, are preferred but not required.

• MA or LPN certificate preferred
• Bilingual in Spanish preferred
• Excellent verbal and written communication skills.
• Attention to detail with good organizational capabilities.
• Ability to be self‑motivated with self‑setting of work priorities, while also being able to cohesively work within a team.
• Proficiency with computers and strong typing skills.
• Highly attuned to providing a patient‑centered care model, including working with patients to address barriers to achieving ideal health outcomes.
• Knowledge of and…