Assistance Technician

Overview

Gathers, assembles, and reviews information supplied by applicants and recipients, regarding financial and non-financial criteria relevant to the initial and continuing eligibility for food assistance, categorical assistance, and/or medical assistance. Verifies certain information given by applicants by direct contact, collateral contacts, phone contacts and/or home visits.

Informs the applicant/recipient of the relevant requirements and benefits of programs for which they may be eligible. Clarifies and interprets to the clients his/her appeals rights. Assists and guides the applicants in completing forms, securing the documents and other verifications needed in completing their application. On an ongoing basis, informs recipients of changes in the law or regulations, which affect their continuing eligibility and/or the amount of their grant.

Approves/denies applications. Informs applicants within the appropriate time frame and in terms they can understand of the approval or denial of their application.

Interfaces on a daily basis with CBMS computer system and EDMS scanning system, requiring accurate and complete data entry.

Provides information and assesses need for referral to various units within the department. Makes referrals to other community agencies for available services or assistance.

Work is usually performed in a standard office environment where there is freedom to sit, stand, or walk at will.

EDUCATION:

Graduation from high school or GED equivalent.

EXPERIENCE:

Applicants must have a high school diploma or GED, two years of full time clerical or extensive public contact experience, excellent customer service skills, advanced computer skills and the ability to communicate effectively both verbally and in writing.

CBI, FBI background checks and drug testing are required.

huerfano county government

http://(Use the "Apply for this Job" box below)..us

Colorado, USA

Applications accepted at:dhsjobs