Universal Banker - Berthoud

Overview

The South State story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond, we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence.

At South State, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

The Universal Banker serves as a full service, single point of contact in the branch for South State customers’ financial needs. The position operates in the dual capacity of a Teller and FSR providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.
• Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
• Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
• Presents a neat and professional personal appearance, in accordance with bank policy.
• Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
• Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.

• Teller Duties:
  Processes transactions for savings, checking, and loan accounts.

Maintains a neat and orderly work area.

May assist in guiding and training new tellers.

May allow customers access to safe deposit boxes.

Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.

Sells certified checks.

Balances transactions daily.

May service/balance ATM.

May utilize the branch capture system.

Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.

Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.

• One year of teller or cash handling experience and six months customer relationship building or sales experience
• Demonstrated expertise in the Teller II and basic FSR job functions
• Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
• Other duties as assigned

• Education:
  
  High School diploma or equivalent
• Experience:
  
  Cash handling, sales, customer service. Previous banking experience preferred.
• Specific Knowledge:
  Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English

• The South State Way New Team Member Orientation
• Teller Foundations
• Banker Foundations
• All assigned Regulatory Compliance Training
• Acknowledgement of all policies through Docu Sign as assigned
• Additional training may be required dependent upon experience

• Must be able to lift up to 50 pounds; must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.

This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.

Travel may be required to come to meetings or training as needed.

In accordance with Colorado law:
Colorado pay for this position is anticipated to be between $37,579.00 - $56,369.00, actual offers to be determined based on applicant’s skills, experience and education.

While the anticipated deadline for the job posting is 02-22-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date.

Benefits | South State Careers

Work Location:

807 Mountain Ave. Berthoud, Colorado 80513

Equal Opportunity Employer, including disabled/veterans.