Mortgage Loan Officer Bank

A Mortgage Loan Officer is responsible for collecting and screening mortgage loan requests made by telephone, mail, online services, or personal contact. They will be the main point of contact for the Banks mortgage loan clients and realtors. They will work directly with other members of the mortgage loan department throughout the loan process, from application to loan closing. They will be responsible for marketing themselves in their communities to grow their client portfolio.

This is NOT a supervisory role.

• Screen loan requests based on Bank's policies and on types of loans offered by the Bank. Ensure that the loan agreements are complete and accurate according to Bank policy.
• Interview applicants and request specified information for their loan application.
• Analyze applications and credit reports for creditworthiness based on the Bank’s policies and underwriting guidelines.
• Be able to effectively communicate the products and services offered by the Bank.
• Correspond with applicants to resolve questions regarding their loan material and status and collect required documentation from the applicant.
• Be a liaison to Real Estate Brokers and/or agents.
• Price and lock interest rates for applicable loans on the secondary market.
• Correctly quote loan terms to prospective clients. To include but not be limited to:
  Interest rates, repayment term, fees, and payment amounts.
• Prepare mortgage loan files for processing and complete the mortgage audit sheet accurately.
• Track and communicate dates related to each loan transaction to ensure the process is moving forward in a timely manner.
• Provide mortgage insurance quotes to applicants for applicable loan transactions.
• Review for accuracy appraisal reports and title work for applicable transactions. Properly communicate the findings to applicants.
• Satisfy underwriting conditions for their loan transactions.
• Conduct loan closings for all applicable loan transactions. Be able to effectively explain all documents related to a loan closing.
• Contact delinquent loan customers in person, by telephone, by Email, or by mail.
• Regularly monitor the mortgage loan maturity list to ensure our portfolio loans do not become delinquent.
• Prepare loan modifications for processing.
• On a monthly basis, determine what current construction projects require an inspection.
• Work with loan servicing and processing to satisfy all loan final audit requirements.
• Track and monitor all prospective and current loan clients.
• Identify and analyze potential loan markets to develop prospects for residential real estate loans.
• Provide loan data to support marketing and sales promotion programs - responsible for marketing the mortgage loan programs.
• Promote and cross-sell other Bank products and services appropriate to customer requirements.
• Complete regular trainings to stay up to date on product, procedure, policy, or regulatory changes.
• Travel to other High Country Bank branches, title companies, etc. when required.
• Other duties as assigned.

• Ensure Compliance with all internal controls and established policies and procedures.
• Ensure and understand compliance requirements of all laws and regulations within the Banking industry, including, but not limited to:
  Bank Secrecy Act (BSA)/Office of Foreign Assets Control Regulations (OFAC);
  Reporting of Currency Transactions (CTR);
  Reporting of Suspicious Activity (SAR);
  Monetary Instrument Log/Customer Identification/Customer Due Diligence (CDD);
  Anti Money Laundering Regulations;
  Identity Theft Prevention;
  Unfair, Deceptive, Abusive Acts or Practices (UDAAP); and Deposit Regulations (Reg CC, E, P,), Freddie Mac lending.

• Excellent verbal and written communication skills.
• Excellent math skills.
• Trustworthiness and the ability to act with integrity.
• Excellent customer service and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• High level of integrity and confidentiality.
• In-depth understanding of loan products.
• In-depth understanding of Freddie Mac guidelines.

• Comfortable using industry-specific software or tools.
• Familiarity with standard office equipment (phones, copiers, scanners).
• Ability to learn and apply new technologies or systems quickly.

• High school diploma or equivalent is required.
• Must be licensed to lend in the State of Colorado (or willing to obtain it).
• Must be a licensed notary in the State of Colorado (or willing to obtain it).

• Must be able to lift up to 50 pounds at times.
• Ability to sit or stand for extended periods.
• Must maintain professional appearance and dress code standards.
• Willingness to work flexible hours, including evenings or weekends, if required.
• Reliable transportation (if travel or multi-location coverage is necessary).

This position operates in a professional office environment and requires interaction with customers, staff, and…