Dental Scheduling Coordinator Salida Family Dentistry

Seeking an outgoing and friendly individual to join our team.

The Scheduling Coordinator represents the practice in all areas of patient services, which includes but is not limited to, greeting patients, answering the phone, scheduling appointments, maintaining patient records, assisting patients with dental insurance, presenting treatment plans and financing options, managing accounts receivable, running reports, and marketing implementation.

• Greets patients entering the practice and alerts appropriate staff of patient arrivals.
• Answers telephone, routes calls, provides information, and takes messages in accordance with practice procedures. Follows up in a timely manner to all messages.
• Oversees patient care by monitoring the schedule regularly and adjusting patient appointments to maximize patient care and reach practice goals. Manages the daily, weekly, and monthly calendar to meet the practice production and collection goals.
• Establishes, maintains, and keeps patient files and records up to date.
• Verifies patient files have complete insurance information and documents basic insurance information in the patient’s chart for quick reference.
• Determines insurance eligibility, limitations, and payment estimates necessary to facilitate financial arrangements.
• Educates patients regarding their insurance and financial responsibility.
• Performs necessary duties associated with checking patients in and out.

· Uses computer, fax, or mail service to transmit information or documents when requested.

• Adheres to all safety and health regulations.

Knowledge/Skills/Abilities:

• Dental office experience preferred.
• Dentrix experience is a plus.
• Ability to maintain composure and professionalism when exposed to stressful situations.
• Ability to work cooperatively with management, staff, and patients.
• Ability to prioritize, organize, and complete tasks in a timely and independent manner.
• Ability to understand and follow written and verbal instructions, to collect data, establish facts, draw valid conclusions, and maintain confidentiality.
• Ability to quickly grasp relevant concepts regarding duties and responsibilities.

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Expected hours: 40 per week

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Wellness program

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• dental office: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

** Disclaimer:
The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.