Hikemaster
Listed on 2026-01-13
-
Customer Service/HelpDesk
Recreation & Leisure, Customer Service Rep
Location: Estes Park
Hikemaster (2026) – YMCA of the Rockies
Apply to begin your role leading guests, members and staff on hikes and providing interpretation, customer service, and administrative support at the hiking desk.
Base pay range$15.41/hr - $15.41/hr
Position SummaryThe Hikemaster leads groups of 2 to 20 miles on nature walks, engages guests in conversation for long periods, and provides customer service and administrative support at the hiking desk.
Our Mission And CultureWe believe in putting Christian principles into practice through programs, staff, and facilities that build healthy spirit, mind, and body. We expect exceptional experiences, constant demonstration of our core values of caring, honesty, respect, responsibility, and faith.
ESSENTIAL FUNCTIONS- Safely lead groups on hikes and nature walks of 2 to 20 miles in various weather conditions
- Engage in conversation for long periods and keep people involved and educated
- Sign up to lead hikes by the weekly deadline
- Attend and participate in weekly Hikemaster staff meetings
- Know and adhere to hiking policies and procedures set forth by YMCA of the Rockies
- Answer questions and give guidance and hiking suggestions at the hiking desk in Mountain Center
- Use a computer to assist guests in enrolling for guided hikes and enter data before and after hikes
- Handle cash/credit cards and use a cash register to record deposits for borrowed hiking equipment and merchandise sales
- Call hikers prior to hikes to confirm attendance and arrange logistics
- Perform all other duties as assigned
- Must have up-to-date certifications in Wilderness First Aid and CPR (can be obtained during training)
- Must have successfully completed the Hikemaster In Training (HIT) program (can be obtained during training)
- Must have knowledge of RMNP and surrounding areas
- Must have a high degree of skill working with people of all ages
- Must be at least 21 years old
- Must meet acceptable criminal background‑check standards
- Must be able to work some evenings, weekends, and holidays
- Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions
- Uphold the YMCA of the Rockies Mission, policies, and programs
- Possess excellent customer‑service skills; friendly, helpful, patient, and professional
- Support the Association safety program; promote safe work practices and a safe environment for guests, members, and staff
- Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse environment
- Must be able to hike 5–20 miles per day in remote areas
- Must be able to carry up to 50 pounds of gear
- Must be able to converse with people of all backgrounds for up to 15 hours at a time
- Must be able to squat, stoop, bend, and stand for long periods of time
Internship
Employment TypePart‑time
Job FunctionOther
IndustriesHospitality
Referrals increase your chances of interviewing at YMCA of the Rockies by 2×.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).