Customer Service Representative

Martin Insurance Group is seeking a Customer Service Representative to join our growing team. No prior insurance experience is required - we provide paid training for motivated candidates looking to start a long‑term career. This is a great entry‑level opportunity, and many of our long‑standing employees began in this role.

This is an in‑office position available at either our Carbondale or Eagle, Colorado location. Our agency has been expanding rapidly, and we are looking for a positive, energetic professional who is excited to grow with a company that promotes from within. Strong people skills and solid computer proficiency are essential.

We offer an excellent benefits package, including a pay increase upon obtaining an insurance license, three weeks of paid time off, paid holidays, health, dental, and vision insurance, and retirement benefits.

• Provide customer service by phone and in person
• Assist customers with billing questions, service changes, and cancellations
• Answer inquiries regarding products and services
• Gather customer information in a friendly, professional manner
• Prepare policy documents as needed
• Generate and deliver invoices to selected customers
• Assist with claim processing
• Maintain accurate records of customer interactions, accounts, and documentation

• Entry level

• Full‑time

• Insurance