Sales Coordinator

Summary

Set at the gateway to Rocky Mountain National Park, Trailhead Lodge and The Outpost offer an inspiring backdrop of towering peaks, endless outdoor adventure, and the vibrant character of Estes Park. As the on-property Sales Coordinator, you’ll be the face of group sales and events for these two unique properties—serving guests from around the world who come for the scenery, wildlife, and signature Colorado experiences.

This solo position works directly with the General Manager and collaborates with our off-site sales and marketing teams to deliver exceptional service and unforgettable events in one of Colorado’s most iconic destinations.

• Act as the main on-site contact for all event, catering, and group booking inquiries at both Trailhead Lodge and The Outpost.
• Collaborate with remote sales and marketing teams to execute group contracts and Banquet Event Orders, ensuring every detail meets client expectations.
• Manage group room blocks, deposits, cutoffs, and cancellations, providing a smooth planning process for guests seeking the perfect mountain retreat.
• Conduct tours that showcase not just the facilities, but the beautiful setting—highlighting views of the Rockies, abundant wildlife, and easy access to hiking, fishing, and outdoor activities.
• Assist clients in planning menus and event logistics, and coordinate any outside services they may need to make their Estes Park event truly special.
• Oversee the seamless execution of all on-property events, making sure every detail—from décor to dining—reflects the natural beauty and spirit of the area.
• Cultivate strong relationships with clients, guests, and local vendors, delivering authentic Colorado hospitality and encouraging repeat business.
• Address client concerns with professionalism and warmth, ensuring every guest leaves with great memories of both the event and Estes Park.
• Maintain a polished, professional appearance as you represent two of the area’s premier properties.
• Work independently onsite, with support from the off-site sales and marketing team.

• Thrive in a fast-paced, guest-focused environment.
• Excellent communication skills and a strong command of the English language.
• Outstanding organizational ability, with great attention to detail.
• Comfortable using computers and standard office software.
• Strong time management skills and confidence working independently.
• Friendly, welcoming demeanor—ready to greet guests and clients from all walks of life.

At Leisure Hotels & Resorts, people are at the heart of our success. We’re committed to honesty, transparency, fiscal responsibility, and nurturing authentic talent. We seek team members who value community, love sharing the best of Estes Park and Rocky Mountain National Park, and want to help guests create memories that last a lifetime.

We are proud to offer a comprehensive benefits package designed to support your well-being and preparing for your future. Here's a general description of the key benefits available to our employees:

401(k) with Employer Match:
Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.

Health Insurance:
Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.

Paid Time Off (PTO):
We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.

Employer-Paid Life Insurance:
We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.

Voluntary Life Insurance
- Full time employees can opt to participate in additional Life Insurance.

Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability.

We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.