Block Advisors Receptionist

Overview

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next.

This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. We are curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

"A Typical Day..." helps you see the impact of your work firsthand as you inspire people to make confident, informed decisions about their lives, careers, and money, and build client relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist, you will focus on how to wow clients now and in the future.

Key responsibilities include:

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients in a way that aligns with their preferences
• Help ensure all clients' needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with the team
• Other duties as assigned

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

At H&R Block, we believe in investing in our people by supporting their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support available to you and your family
• Discounts on everyday items and services
• Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan (eligibility varies)
• Additional benefits information is available to review

We are committed to building a Connected Culture where trust, care, and connections help us work together and create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. You will be supported by colleagues who help each other grow and succeed. H&R Block is an equal opportunity employer and celebrates diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions depend on factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefit programs. The following pay range applies where permitted by law:

Pay Range: $11.00 - $27.00 per hour

The position is a full-time role in the Retail industry with responsibilities in Administration.

EEO Statement: H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

For reference, location postings may appear as Evergreen, CO or nearby areas.