Travel Operations Assistant - Temp

The Role

Are you passionate about travel and detail-oriented? Join our team as a Travel Operations Assistant and play a vital role in creating unforgettable journeys for our clients. You’ll support our Travel Consultants and Specialists by ensuring all travel resources—like tickets, documents, and vouchers—are delivered with precision and care. From securing services with suppliers to packaging client travel packs, your work will help set the stage for extraordinary experiences

• Confirm bookings for accommodation, activities, transport, and other services.
• Ensure all client details are correctly entered in the booking system.
• Print, pack, and send client travel documents, including tickets, guides, and itineraries.
• Process brochure requests and client feedback.
• Provide administrative support to sales and operations teams.
• Communicate with suppliers to confirm bookings and manage queries.
• Maintain the quality and professionalism of all travel packs and correspondence.
• Has experience in administrative roles, ideally in order processing or fulfilment.
• Possesses a systematic, detail-focused approach to tasks.
• Balances productivity with accuracy, ensuring high‑quality outcomes.
• Communicates effectively via email, phone, and in-person.
• Thrives in a collaborative, team‑oriented environment.

• Confirm bookings for accommodation, activities, transport, and other services.
• Ensure all client details are correctly entered in the booking system.
• Print, pack, and send client travel documents, including tickets, guides, and itineraries.
• Process brochure requests and client feedback.
  
  Provide administrative support to sales and operations teams.
• Communicate with suppliers to confirm bookings and manage queries.
• Maintain the quality and professionalism of all travel packs and correspondence.

• Has experience in administrative roles, ideally in order processing or fulfilment.
• Possesses a systematic, detail-focused approach to tasks.
• Balances productivity with accuracy, ensuring high‑quality outcomes.
• Communicates effectively via email, phone, and in-person.
• Is proficient in MS Office (Word, Excel, Outlook, etc.).
• Thrives in a collaborative, team‑oriented environment.

We recognize that job adverts are often a wish list, and no candidate can have equal experience in every required/desired skill, however if you think you would be a good fit for Inside Travel Group and this role, we would welcome an application from you!

We will be reviewing and interviewing candidates on a rolling basis, so we encourage you to submit your application as soon as possible. Due to the high volume of applications, we may close the application process before the stated deadline if we receive enough qualified candidates.