Loan Assistant

About the Role

At Guaranty Bank & Trust, we are passionate about helping others and our communities. We strive to stand out and be different, and as a result, our business is growing fast!

Guaranty Bank & Trust offers competitive pay and benefits, generous time off, continued training and career development. Do you want to work for a respected financial institution who supports innovation, promotes collaboration, is environmentally responsible, technology driven, ethical, and is willing to invest in your career? If so, we should meet!

We are currently searching for the right person to join our team as a Full-Time Loan Assistant
.

The Loan Administrative Assistant will provide a wide range of secretarial, clerical, and other duties relating to the loan function of the Bank. The job functions are:

Job Duties:

• Represent the Bank in a courteous and professional manner.
• Take loan applications, obtain credit reports and process credit denials according to regulations.
• Type memos, letters and reports.
• Greet customers and assist them with routine problems.
• Accept loan payments and deposits.
• Handle incoming telephone calls and mail.
• Obtain the necessary documents and legal papers for loans.
• Call and write letters to past due customers.
• Produce loan documents and renewal loans in an accurate and timely manner.
• May be responsible for servicing loans: i.e., payments, payoff quotes and forwards to lenders and/or clients.
• Maintain knowledge of banking products and services in order to cross-sell to customers.
• Image documents into electronic filing system.
• Work exception reports.
• Set up meetings, conference and conference calls.
• Coordinate calendar/travel arrangements.
• Proactively monitor schedules to identify and resolve conflicts and inefficiencies.
• Comply with privacy policies and procedures to maintain customer confidentiality and information protection.
• Comply with all federal, state, and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures.
• Complete and pass all required regulatory compliance training as assigned.
• Perform any additional duties and tasks assigned by management.

Qualifications & Skills:

• Displays passion, commitment, and drive to deliver an experience that improves our customer’s financial lives.
• Superior time management and organizational skills.
• Ability to learn new technology, adapt to change, demonstrate initiative and a commitment to continuous learning.
• Demonstrate professionalism in speech, demeanor, and dress.
• Be a team player/leader.
• Handle sensitive information with the highest degree of integrity and confidentiality.
• Expert knowledge in Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Must live within 45 minutes of the bank's location listed below.

Education, Experience & Licenses:

• Required
  - High School diploma or equivalent.
• Preferred
  - Associates degree or higher.
• Required
  - Minimum 2 years customer service experience.
• Preferred
  - Minimum 3 years loan administrative experience in commercial, real estate and consumer loans.

Guaranty Bank & Trust in Austin, TX.
Must live within 45 minutes of the bank's location listed below.

601 West 5th Street
Austin, TX 78701

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is often required to sit and use hands in repetitive motions, and to talk or hear. The employee is occasionally required to stand, walk, and lift or reach with hands and arms.

The employee must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. The employee may need to work 6-8 hours per day on a computer and may work extended hours or travel off site when required. Regular, reliable and timely attendance is required. The ability to climb/descend stairs in an emergency situation is also required.

Specific vision abilities include close visual acuity for data preparation and analysis.

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and geography. We offer an extensive benefits package including medical, dental, vision, and life insurance for employees and eligible dependents. Options may include a health savings account, EAP, health rewards program, retirement savings (401(k) and Profit-Sharing), disability benefits, education and training benefits, and discounts on banking products and services. Generous PTO and paid holidays are offered, with PTO accruals and holiday eligibility varying by position and years of experience.

Some locations may offer additional holiday pay. Visit our website for more details.

We are an Equal Opportunity Employer and qualified applicants will receive consideration for employment without regard to race, color, religion, national…