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Client Manager​/Parole Officer - Youth Service Counselor II - Southern Region

Job in Colorado Springs, El Paso County, Colorado, 80509, USA
Listing for: State of Colorado
Full Time position
Listed on 2026-01-25
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Child Protection, Human Services/ Social Work, Community Worker
Job Description & How to Apply Below

Overview

This position is open only to Colorado state residents.

Please note:

This recruitment may be used to fill multiple vacancies.

Most State of Colorado employees are eligible for a great benefit package. Please see the Supplemental Information section below for details!

About the Division of Youth Services

The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, commitment, and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates numerous secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed.

The Division also contracts with numerous private residential and non-residential service providers throughout the State. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Colorado Youth Detention Continuum, a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State which includes but is not limited to parole supervision through case management to ensure community safety.

We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at: https://(Use the "Apply for this Job" box below)./dys

About the Unit

This work unit manages a continuum of services and programs to assess, treat and serve youth Committed to the Colorado Department of Human Services, Division of Youth Services (DYS). These youth may be committed and in the custody of the DYS, or under parole supervision of the DYS. Parolees may be in Colorado or under supervision via the Interstate Compact for Juveniles.

The work unit is also responsible for ensuring the safety and security of youth, staff and the community according to the laws of Colorado.

Purpose of this Position

The purpose of this position is to develop and monitor an individualized continuum of care for delinquent youth between the ages of 10 and 21 who are sentenced to the Department of Human Services from the time of commitment to discharge. The role of the Client Manager/Parole Officer is to provide overarching case management and to facilitate and engage a Multi-Disciplinary Team for each youth assigned.

This is accomplished through an assessment of the youth and the family, development and review of the Youth Development Plan, monitoring service delivery, providing direct care as necessary, maintaining appropriate records, timely and accurate data entry, and assisting the planning and review of processes at the regional level.

Job Duties
  • Case Management/Case Planning:
  • Case Plan development and management for caseloads averaging 8-10 youth.
  • Facilitate the Multidisciplinary Team Assessment staffing and identify treatment domains, service needs, treatment goals, safety issues and other needs or concerns.
  • Engage client families and encourage their involvement with clients.
  • Complete releases and collect all identifying documents.
  • Initiate and finalize placement decisions.
  • Complete ongoing risk assessments (YASI) throughout the life of the case.
  • Identify and broker services for youth as identified by the multidisciplinary team, utilizing the YASI for decision making.
  • Develop timelines for service delivery.
  • Write the Youth Development Plan.
  • Conduct case conferences with youth, family, providers, and other identified multidisciplinary team members.
  • Ongoing monitoring of plans including monthly case reviews, multi-disciplinary team meetings and family consultations; revision of plans as necessary.
  • Introduce youth to a trauma responsive safety plan.
  • Introduce youth to the client portfolio and engage the multi-disciplinary team in the portfolio to support ongoing transition.
  • Provide reinforcements and sanctions in response to youth behavior.
  • Complete six-month administrative reviews.
  • Use Trauma Informed tools for facilitating monthly meetings.
  • Mediates youth issues with courts, agencies, law enforcement, families, and service providers.
  • Execute emergency placements for youth needing psychological services, housing, family mediation, and safety.
  • Provide emergency notifications and consultations.
  • Compile, copy, and distribute required documents for contract vendors, Community Review Boards (CRB), Parole Board and the Interstate Compact office.
  • Present cases and make recommendations to the CRB, Parole Board and Courts.
  • Compile reports and/or give testimony to the courts as required.
  • Negotiate for services, court dispositions, filing and dropping of charges, placements, and treatment resources.
  • Learn and reference the Colorado Children’s Code, DYS Policy and Procedure, IV-E Regulations, Court Orders, DYS Statewide and Regional implementing…
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