Supervisor, Security

Position Summary

Position Summary...

Supervises associates in area of responsibility by assigning duties and coordinating workloads, communicating goals, monitoring performance, providing feedback, teaching and supporting company policies and procedures, participating in the coaching, teaching and evaluation of associates, assisting in the hiring, onboarding, orientation and training of new and existing associates, monitoring expenses, asset utilization and preparing, reviewing and/or analyzing business reports. Develops and maintains relationships with internal and external partners to promote a safe working environment by providing tactical emergency responses during life safety incidents for example fires, bomb threats, active shooter situations, providing customer service with internal for example Alarm Technicians, Asset Protection, Facility Management and external for example law enforcement, regulatory agencies, groups and reporting feedback from customers.

Ensures regulatory and corporate policy compliance for example Payment Card Industry personally identifiable information, Sarbanes‑Oxley, Occupational Safety and Health Act, Fire Code, Life Safety by addressing compliance related issues, reporting and correcting violations for example eyewash stations, fire extinguishers, panic duress alarms, egress and ingress routes and implementing solutions to achieve compliance. Supports the development and implementation of protocols, programs and training by providing input, making recommendations for improvement of safety and security protocols, standard operating procedures (SOPs), training and security programs, ensuring compliance with Corporate Security protocols, SOPs and company policies, updating and maintaining site‑specific responsibilities, responding to emergencies, initiating the incident command system in emergency situations until relieved.

Implements security systems and strategies for example compliance crisis response, threat management, investigations, patrol dispatch by responding to alarm and intrusion detection system activation for example voice evacuation, panic duress device, perimeter motion ground sensor, determining priority of action in emergency situations, providing tactical security responses to life safety events and incidents for example Cardiopulmonary Resuscitation (CPR), First Aid according to company guidelines, ensuring threats are reported, assisting with mitigation of identified threats, investigating reported corporate facility threats, allegations of policy violations, criminal activity, security breaches and complaints, assessing visitors for example associates, guests, supplier drivers, panhandlers, threat level, assisting with and escorting critical and valued information and merchandise for example legal files and documents, diamonds, mergers and acquisition documents and demonstrates up‑to‑date expertise and applies this to the development, execution and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices, supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationales.

Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities and adapting to competing demands, organizational changes and new responsibilities. Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans using the Open Door Policy and demonstrating and assisting others with how to apply these in executing business processes and practices.

Respect the Individual:
Demonstrates and encourages respect for others, drives a positive associate and customer member experience for all, embraces differences in people, cultures, ideas and experiences, supports…