Sales Support Rotational Program - Colorado Springs or Denver

At United Healthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really feel. Great work is the product of solid purpose, conviction, and pride - pride in your ability and your product.

United Health Group offers a portfolio of products through two distinct platforms:
United Health Care (health benefits) and Optum (health services). At United Healthcare Medicare & Retirement, we serve the fastest growing segment of our nation's population - 50 and older. And we're doing it with an intense amount of dedication. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of our 9 million customers.

You'll find a wealth of dynamic opportunities to grow and develop as we work together to strengthen our health care system.

We offer a growth-based culture with extraordinary opportunities in our Early Careers Sales Support Rotational Program - we succeed by staying true to our mission to make health care work effectively and efficiently for seniors.

Program features:

• Participate in a sales support rotational program that will accelerate your career with a company that will help you learn new skills and foster your continued growth
• Collaborate with experienced professionals, mentors, and sales/sales support leaders
• Build relationships within a close-knit community of peers involved in the sales support and sales rotational program to expand your network
• Practical experience-based program in which participants are assigned projects in critical areas of the business
• Program commitment is 26 months

Primary Responsibilities:

• Participate in a 26-month Rotational Program that will provide a structured curriculum and on-the-job sessions that will expose you to broad skills, tools, and functional departments within the Sales & Distribution Organization. Along with training and a core role within the Producer Help Desk Sales Support organization, you will also experience two, six-month rotations fully submerged within a different part of the organization.
  
  From this, you will:
  • Complete two, six-month rotations outside of the Producer Help Desk (March - August) in areas including but not limited to Marketing, Product, Sales Operations, Workforce Management, and Business Development
  • Complete two, six-month long Sales Support Rotations (September - February) executing on the Producer Help Desk work via inbound telephonic interactions
  • Complete our two-month training program (June and July of year
    1)
• Sales Support Representatives are Sales Agent champions who address sales support, product, content, and technical needs through a variety of activities:
  • Build Agent sales success and loyalty through timely and effective interaction resolution, which includes telephonic sales interaction support, resource navigation, managing escalations, engaging appropriate resources as needed to drive sales transaction completion
  • Provide interaction resolution updates using effective oral and written communication
    
    Do you have the right skills and experience for this role Read on to find out, and make your application.
    Interact with Sales Agents regularly via various communication channels; those channels may include inbound calls, inbound chats, inbound e-mails, or outbound calls as driven by business need
  • Other duties and projects needed and assigned by business management

In addition, the program supports additional professional development:

• Gain industry knowledge
• Enhance communication and presentation skills
• Review reporting practices and utilize analytical skills
• Learn and understand different work styles
• Formalize individual development plans
• Learn and live our corporate culture and values
• Access a…