Travel Agent - Colorado Springs

Overview

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD. Job Type: Full time. Exempt/Non Exempt:
Hourly.

Job Description:

$1,000-$2,500 Signing Bonus for new hires. Signing Bonus amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application.

Ready to turn your sales skills into a career you love? Join AAA
- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations—no prior travel experience needed.

We’re looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry.

• Generate new sales, retain existing members and grow ACG’s overall book of business through our multiple product offerings
• Drive new business with competitive products and help retain The Auto Club Groups 14+ million members
• Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings
• Achieves assigned travel, membership, and credit card sales goals
• Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
• Prepares complex and/or large scale domestic and international travel packages
• Completes reservations and advise clients regarding documentation requirements
• Makes necessary travel arrangements (i.e. reservations, collect money, and process documents)
• Receives and champions customer concerns through to resolution
• Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
• Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives

• Serve our members by making their satisfaction our highest priority
• Do what’s right by sustaining an open, honest and ethical work environment
• Lead in everything we do by offering best-in-class products, benefits and services
• ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable

Education

• High school diploma or equivalent

Work Experience

• 1-year business to consumer sales

• Strong sales skills with a history of effectively developing, tracking, following up on and closing leads
• Advanced consultative selling techniques utilizing thorough product knowledge
• Strong phone sales and prospecting skills
• Excellent verbal and written communication skills combined with strong customer focus
• Ambition, motivation and drive
• Excellent listening skills and ability to understand customer needs
• Ability to proactively grow a personal book of business and repeat clients

This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories. ACG belongs to the national AAA federation and is the second largest AAA club in North America. AAA continues to invest in technology and talent to provide quality service and help our members enjoy life’s journey.

We are inclusive and welcoming of diverse backgrounds, experiences, and viewpoints. For more information, visit

ACG’s compensation philosophy is market-competitive and performance-based. Pay ranges are based on geographic areas and other factors. Salary at offer is determined accordingly. The statement describes principal and essential functions, but not all duties. Reasonable accommodations will be made as needed. The Auto Club Group is an equal opportunity employer. Regular attendance is essential. ACG may require a background and drug screen.