Safety Fire Service Representative

Life Safety Service Representative III – Join Johnson Controls to promote and sell Fire/Life Safety service solutions (Fire Alarm) to customers and end users within your assigned territory and accounts.

What You Will Do

• Serve as the go-to resource for selling Electronic Services (Moves, Adds, and Changes) to your assigned customer base.
• Manage the entire sales cycle—from uncovering opportunities and crafting solutions to negotiating terms, closing deals, and ensuring exceptional service delivery.
• Collaborate with sales, technical, design engineering, service, and support teams to meet customer needs.
• Understand customer goals and develop strategies that showcase the value of Johnson Controls’ offerings.
• Consistently meet or exceed sales objectives by building strong relationships and delivering tailored solutions.
• Maintain an active proposal pipeline to support your sales plan.
• Take ownership of account management, coordinating services such as installation and training to ensure complete customer satisfaction.
• Prepare proposals, deliver presentations, and follow up to close opportunities successfully.
• Resolve customer concerns related to delivery, billing, financing, and more.
• Stay connected with existing accounts to uncover new opportunities.
• Conduct market research and building surveys to identify growth potential and provide accurate estimates.
• Keep detailed records of all sales activities to ensure transparency and efficiency.

• Bachelor’s degree in marketing, business, or engineering preferred.

• 3+ years of successful sales experience in fire alarms, security control, monitoring, or a similar industry.
• Experience working with electrical contractors and reading blueprints is a plus.
• Proven ability in sales, presentations, and closing techniques.
• Strong communication and organizational skills.
• Self‑motivated with the ability to work independently.
• Proficiency in PC applications including Word, Excel, and job costing systems.
• Highly driven and goal‑oriented with strong problem‑solving skills.
• Valid driver’s license and acceptable driving record.
• Ability to obtain licenses required by national, state, and local codes.

This role also offers a competitive Sales Incentive Plan based on volume and margin, as well as a comprehensive benefits package.

Salary Range: $61k–88,500k (salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data).