At Home Manager

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Brookdale Senior Living values personal, relationship‑driven care. We are seeking a dynamic, compassionate Brookdale at Home Manager to lead our in‑home care program and ensure clients receive exceptional service right where they are most comfortable.

As a strong leader who thrives at the intersection of operations, people, and purpose, you will manage the Home Care Agency, oversee staffing, quality, clinical programs, and budgeting. You will promote a positive workplace culture and drive continuous improvement.

• Manage the Brookdale at Home agency, ensuring efficient and effective operations for 10‑20 associates.
• Motivate associates through recognition, incentives, and grievance resolution.
• Provide ongoing orientation, training, and education to staff in classroom and in‑service settings.
• Ensure all policies are disseminated and followed by all associates.
• Contribute to the development and implementation of the annual budget.
• Collaborate with community associates, administrators, and clinical staff on agency services and clinical programs.
• Maintain an effective Quality Assurance Program.
• Partner with community administration in preparing for state survey and other regulatory processes.
• Market the agency to appropriate audiences.
• Coordinate clinical services for the agency, if applicable.
• Manage billing, scheduling, and delegation of services.
• Manage documentation to ensure completeness, accuracy, and timeliness.
• Comply with safety, infection control, universal precautions, and OSHA standards.
• Maintain current knowledge of national and state requirements for scope of practice, supervision, credentialing, and continuing education.
• Demonstrate sound judgment in evaluating, planning, implementing, and following up.
• Maintain positive relationships with coworkers, residents, family members, and community personnel.
• Participate in community committees such as Daily Stand‑Up, Collaborative Care, and Resident Council.
• Handle after‑hours and weekend on‑call duties.
• Respond to calls after hours and weekends in a timely manner.
• Cover BAH cases when care associates cannot be secured.
• Manage on‑call and after‑office hours business needs as assigned.

• Bachelor’s Degree preferred.
• 3‑5 years’ experience in healthcare.
• LPN or RN preferred; at least one year of supervisory experience required.
• Apply existing guidelines to make varied decisions within the department.
• Possess extensive knowledge of a distinct skill or function and thorough understanding of the organization.
• Effective oral and written communication skills; strong supervisory, organizational, and problem‑solving abilities.
• High degree of accuracy, initiative, and creativity; ability to operate independently and manage time efficiently.
• Professional ethics and a positive, professional image at all times.
• Ability to manage multiple priorities and tasks.

• Standing, walking, sitting, using hands and fingers.
• Reach with hands and arms; stoop, kneel, crouch, or crawl.
• Talk or hear; lift up to 50 pounds.
• Possible exposure to communicable diseases; exposure to latex, blood‑borne pathogens, and other chemical hazards.
• Occasional weekend, evening, or night work; on‑call as needed.
• Requirement for occasional travel and driving (Tier
  2).

• Medical, Dental, Vision insurance.
• 401(k).
• Employee discounts and referral program.
• Paid time off, paid holidays, company‑provided life insurance.
• Adoption benefit, disability benefits, flexible spending accounts, health savings account.
• Tuition reimbursement.
• Optional voluntary benefits (life, accident, critical illness, hospital indemnity).
• Early access to earned wages for eligible hourly associates.

Brookdale is an equal opportunity employer and a drug‑free workplace. Veterans, military personnel, and military spouses are encouraged to apply. Brookdale offers assistance with naturalization application fees for associates who have been with us for at least one year.

• Gracious hospitality and neighborliness for residents and families.
• Home‑like comfort for residents.
• Engaging events and gatherings fostering connections.
• Industry leader in clinical care.
• Nationwide company with over 675 communities.
• Robust training program and extensive corporate support.