Chief Officer
Listed on 2026-02-04
-
Management
Business Management, Corporate Strategy
Join Diversus Health:
Lead with Purpose and Impact At Diversus Health, we transform mental and behavioral healthcare to improve lives. As a CXO, you’ll shape both the customer and employee experience, drive strategic initiatives, and elevate the organization’s mission. Here, your leadership is recognized, your vision influences the entire organization, and your work directly impacts both clients and the community.
When you join our team, you’re not just another employee—you become part of a community that values your growth, well-being, and success. At Diversus Health, we believe in creating a truly healthy society where mental and behavioral healthcare work together to improve lives, and your work is central to achieving that mission.
Our Core Values Guide Everything We Do
- Teamwork:
We achieve more together. - Solution-Minded:
We embrace problems as opportunities. - Impactful:
We inspire positive outcomes. - Integrity:
We commit to do what is right.
Our Rich Benefits Package Includes
- Exceptional Health Benefits (medical, dental, vision) for you and your family.
- 401(k) with Company Match — 4% fully vested to help you plan for your future.
- Generous Vacation & Sick Time to support work-life balance.
- Paid Long-Term Disability Coverage for peace of mind.
- Paid Holidays, including 3 Floating Holidays to recharge on your terms.
- Employee Assistance Program with free therapy access to support your mental health.
- Professional Development Funds to invest in courses, conferences, and certifications.
- Robust Training Program to build skills and knowledge for career advancement.
- Second Language Monthly Bonus (subject to assessment) to reward bilingual skills and expand client connections.
Join Diversus Health and help shape the future of care while making a lasting impact on both clients and the community.
Together, we can build a better tomorrow. Ready to make an impact? Apply today!
Qualifications
Job Title: Chief Experience Officer
Reports to : CEO
FLSA: Exempt
Working
Location:
Hybrid
Salary: $158,000 – $218,000
Job Summary The Chief Experience Officer (CXO) is a senior executive responsible for stewarding a unified enterprise experience strategy that integrates culture, brand, communications, community engagement, and organizational systems across Diversus Health.
As a key partner to the CEO and a member of the executive leadership team, the CXO ensures that what the organization promises internally and externally is consistently reflected in the lived experiences of clients, employees, partners, and the community.
The CXO positions experience as a strategic driver of mission impact, trust, workforce sustainability, and long-term organizational health within a complex behavioral health system
Role Scope & Executive Oversight The Chief Experience Officer provides executive oversight of the organization’s experience portfolio, including Brand & Marketing, Community Engagement, Partner Engagement, Human Resources (via a Vice President of HR), Experience Strategy & Intelligence, and Workforce Wellness, with accountability for employee, client, community, and partner experience outcomes.
Enterprise Leadership & Operating Model The CXO operates at the enterprise and systems level, leading through senior leaders and directors. Day-to-day functional execution is owned by department leaders, with the CXO accountable for alignment, outcomes, and integration across the experience portfolio.
Enterprise Impact & Success Measures The Chief Experience Officer is accountable for translating experience strategy into measurable organizational impact. Impact is defined and assessed through:
- Improved client, employee, and partner experience.
- Workforce sustainability, engagement, and retention.
- Community trust, access pathways, and referral strength.
- Alignment between organizational values, behaviors, and systems.
- Long-term organizational growth, health, and mission effectiveness.
Essential Functions
Enterprise Experience & Culture Strategy
- Define, implement, and steward an organization-wide experience framework integrating client, employee, partner, and community experience.
- Serve as executive owner of organizational culture and experience strategy, ensuring…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).