IT Technical Lead, Customer , Hybrid – G

Overview

IT Technical Lead, Customer Applications, Hybrid, Colorado Springs, CO

We are seeking a highly motivated and experienced IT Technical Lead to architect and implement the next-generation entitlement management system for software and services. This role will be instrumental in designing scalable solutions, guiding technical teams, and collaborating with cross-functional partners to ensure alignment with IT architecture standards, compliance policies, and business objectives. Collaborate with software product teams to design and implement license management strategies that enable post-sales monetization relevant to B2B.

This includes analyzing business and technical requirements, crafting innovative solutions, and influencing product teams to adopt optimal approaches for software distribution and monetization. ++This is a hybrid role with 3 days in office.++

• Gain an understanding of the company s B2B software licensing models and monetization methods.
• Develop deep expertise in the licensing platform and lead its adoption through best practices.
• Lead the end-to-end implementation of the licensing solution.
• Partner and collaborate with the business teams and cross-functional teams to design solutions for entitlement management of software licenses.
• Optimize and solve day-day operational challenges of the platform.
• Drive integration of entitlement management systems with enterprise IT platforms.
• Collaborate with enterprise architects to ensure solutions align with strategic goals.
• Communicate effectively with global stakeholders through presentations and documentation.

• Bachelor s degree in computer science, or equivalent.
• 8+ years of experience in core computer science principles and algorithms.
• 2+ years as a technical lead of medium to large teams.
• Expertise in IT enterprise solution designs using both off-the-shelf and custom solutions.
• Experience in apps that integrate with backend ERP systems.
• Experience in building customer-facing apps and their core principles.
• Experience in backend scripting languages like JavaScript or Type Script, specifically in NodeJS, or Python.
• Hands-on experience with AWS services, including storage, caching, API Gateway, and IAM role-based access control.
• Experience ensuring compliance with data privacy and regulatory standards such as PII, GDPR, and CFR.
• Must be passionate about optimization and speed of systems while designing solutions.
• Experience with Agile SCRUM development methodology.
• Ability to translate requirements into detailed design and solution documents.
• Excellent interpersonal, communication and team-facilitation skills.
• Strong attention to detail and deadlines.
• Ability to work independently with minimal supervision.
• Excellent communication skills and knack for storytelling.

Benefits include medical insurance, retirement plan, PTO, etc.