VTC & Data Manager Security Clearance
Job in
Colorado Springs, El Paso County, Colorado, 80901, USA
Listed on 2026-01-21
Listing for:
Procession Systems
Full Time
position Listed on 2026-01-21
Job specializations:
-
IT/Tech
Cybersecurity, IT Support, Systems Administrator, IT Specialist
Job Description & How to Apply Below
GENERAL DUTIES:
* IT Systems Administration & Network Support
* Monitor and optimize network performance (speed, reliability, security).
* Configure and manage routers, switches, and firewalls.
* Install, configure, and maintain servers and workstations (Windows/Linux).
* Manage user accounts, permissions, and access controls.
* Apply patches and updates; conduct system health and performance checks.
* Cybersecurity & Information Assurance
* Implement security protocols to safeguard classified data.
* Conduct vulnerability assessments and security audits.
* Assist with remediation of security incidents and maintain compliance with DoD security practices.
* Video Teleconferencing (VTC) Management
* Maintain and troubleshoot VTC systems (Cisco, Polycom, Zoom Gov).
* Support setup, operation, and maintenance of VTC systems and A/V equipment.
* Ensure audio/video quality, secure connectivity, and proper room configurations.
* Train end-users and develop supporting documentation for VTC use.
* Tier 1-2 End-User Support
* Provide technical support for hardware, software, and network issues.
* Maintain help desk documentation and troubleshooting guides.
REQUIRED QUALIFICATIONS:
* IT issues within Joint Operational Centers (JOC), Tactical Operation Centers (TOC), Emergency Operations Centers (EOC), or similar complex operations centers.
* Minimum of 5+ years in progressive experience in IT support roles, with at least 2 years specifically focused on VTC systems.
* Be proficient in Windows and/or Linux operating systems, networking fundamentals (TCP/IP, DNS, DHCP), cybersecurity principles, and troubleshooting methodologies.
* Have extensive knowledge of VTC technologies (e.g., Cisco, Polycom, Zoom for Government), codecs, protocols (H.323, SIP), and endpoint management.
Experience with audio/video equipment setup, configuration, and troubleshooting.
* Bachelor's degree in Computer Science, IT, or a related field. Significant relevant experience may be considered in lieu of a degree.
DESIRED
QUALIFICATIONS:
* Relevant IT certifications such as CompTIA Security+, CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent are highly preferred. VTC-specific certifications are a plus.
CLEARANCE:
* TS/SCI minimum
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