Courtyard Colorado Springs South - Front Desk Agent

Compensation $17.50/hour

Job Description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right ther it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Experience a stay that moves you forward at the newly renovated Courtyard Colorado Springs South. Our hotel in South Colorado Springs offers everything you need for a successful stay. Recharge in our spacious accommodations with plush Marriott bedding, ergonomic work spaces, Smart TVs, and refreshing courtyard views in select accommodations. Savor balanced entrees, specialty Starbucks, and craft cocktails at the Bistro, or try nearby Colorado Springs restaurants like The Warehouse, The Loop, and Outback Steakhouse nearby.

Stay active at our indoor pool and 24-hour fitness center or enjoy outdoor recreation at Cave of the Winds Mountain Park. During your stay at our well-located hotel in Colorado Springs, be sure to visit nearby attractions including Cheyenne Mountain Zoo, Garden of the Gods, and Seven Falls. We are also close to Broadmoor World Arena, Fort Carson and Peterson Space Force Base.

Whether you are in town for business or pleasure, enjoy your stay at the Courtyard Colorado Springs South. Our goal is to make every guest feel t sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service.

Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!