Registered Dietitian - Enteral Support

Overview

This position has a monthly, uncapped commission plan.

The Clinical Liaison Support is an RD or diet tech who is a member of our clinical sales team and works with our referral sources in assisting discharge planners, providers, clients and their families with the transition to home-based care for enteral nutrition and other medical supplies. The Clinical Liaison Support role uses their clinical knowledge to ensure a positive outcome for the clients, families, and referral sources.

This is an entry-level position to learn the enteral home care industry and support the growth of Aveanna Healthcare.

• Meet with providers (case managers, physicians, RNs, RDs, etc.) on a daily basis to assist in processing referrals and ensuring patients receive what they need.
• Check on status of new and existing patients, provide instructions on pumps, ensure patient and/or caregiver knows what to expect while on service.
• Complete documentation for new patient referrals; work with patient care team to ensure we have all appropriate paperwork to set up a patient on service.
• Respond to patient questions and concerns; assess patient needs, status, and tolerance issues, troubleshoot and make recommendations as indicated or requested.
• Interface with physicians, dietitians, and case managers to clarify and manage patients’ home feeding regimen.
• Respond and follow up with revenue and patient care requests, including insurance issues, medical eligibility, and clinical information for authorizations.
• Assist with special projects as assigned.
• Assist respective sales team peers in reaching start of care goals.
• Provide education and/or deliver supplies to patient homes upon request.
• This position has a monthly, uncapped commission plan.

• Current RD or DTR license/credentials in the state or states where you will be working
• Knowledge and understanding of compliance with adherence to regulations
• Associate or Bachelor degree from state accredited program
• Ability and willingness to travel locally

• 1-2 years of clinical experience preferred but not required
• Must maintain company and employee confidentiality at all times
• Must maintain professional boundaries at all times
• Ability to remain calm and professional in stressful situations
• Attention to detail
• Time Management
• Effective problem-solving and conflict resolution
• Excellent organization and communication skills

• Must be able to speak, write, read and understand English
• Frequent lifting, carrying, pushing and pulling of up to 25 pounds
• Occasional lifting, carrying, pushing and pulling of up to 50 pounds
• Prolonged walking, standing, bending, kneeling, reaching, twisting
• Must be able to sit and climb stairs
• Must have visual and hearing acuity
• Frequent lifting and repositioning of patients
• Repeated or prolonged standing, bending, kneeling, twisting and occasional climbing of stairs
• Agility and strength sufficient to handle patients and equipment without assistance
• Must be able to appropriately respond physically and psychologically to emergency situations in the home or during transport

• Performs duties in an office environment during agency operating hours
• Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
• Possible exposure to blood, bodily fluids and infectious diseases

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.