Private Duty Scheduler​/Intake​/Authorization Specialist | Home Health Care

Private Duty Scheduler / Intake / Authorization Specialist | Benefit Home Health Care page is loaded## Private Duty Scheduler / Intake / Authorization Specialist | Benefit Home Health Care locations:
Colorado Springs, Colorado time type:
Full time posted on:
Posted Yesterday job requisition :
JR58453
** JOB SUMMARY
** The Scheduling/Intake/Authorization Coordinator is responsible for managing all aspects of the staffing process and completion of workflow in Home Care Home Base to support operations of Benefit Healthcare Agency. This position also requires establishing and maintaining positive relationships with all related entities (internal staff, clinical field employees, contract staff, patients/families, referral sources, etc), responding to staff requests/concerns and maintaining information to assist in the coordination of patient services and staff availability.
** DUTIES & RESPONSIBILITIES
*** Serves as the primary all inbound phone calls.
* Responsible for maintaining information involving current staffs and contract staffs demographic information, skill sets, availability and productivity levels.
* Assists the Intake department by supplying staffing solutions to new patient referrals.
* Accurately completes all workflow associated with staff requests for scheduling changes, caseload reassignments, recertification of services, new referral scheduling , missed visit, visit time exceptions, visit time change requests and all associated workflow as assigned and delegated by the Director of Nursing.
* Supports clinical leadership by maintaining the proper daily workflow of tasks.
* Communicates effectively, professionally, and thoroughly with staff regarding coordination of care expectations, educates and enforces deadlines, and establishes and maintains positive working relationships with current staff and contract staff.
* Demonstrates commitment, professional growth and competency.
* Provides insight to identify needs for additional staff.
* Maintains comprehensive working knowledge of contractual staff relationships.
* Serves as an administrative support resource for all clinical and marketing staff.
* Ensures compliance with all state, federal & Medicare regulatory requirements.
* The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job.  The employee may be requested to perform job-related tasks other than those stated in this description.
*** JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
*** Demonstrates strong written and oral communication skills in person, over the phone (verbal and text) and over email.
* Establishes productive organizational skills and habits.
* Provides excellent customer service skills.
* Strong  team skills.
* Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
* Technical aptitude to know, learn and master the agency’s software.
* Ability to multi-task in a fast paced office environment.
* Promote and demonstrate company core values and mission.

The employer for this position is stated in the job posting.  The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.  Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.  

More information about The Pennant Group, Inc. is available at  are committed to providing life-changing Home Health & Home Care services in Colorado Springs, CO. Rated one of the top 500 Home Care Agencies in the United States by Home Care Elite, Benefit Healthcare is the perfect in-home-care solution for residents who want to maintain their independence and dignity by continuing to live in the comfort of their own homes.

Benefit Healthcare provides skilled care nursing, physical therapy, speech therapy, occupational therapy, home makers, CNA and personal care providers.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.
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