Program Support Assistant , Participant Care Mentor

Goodwill of Colorado

Job Description

Pay: $17/hour

This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with Daily Pay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule: Monday - Friday 7:30am-4pm

Full-Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

The Program Support Assistant I, Participant Care Mentor provides care to clients and administrative support to our Day Program serving participants with intellectual and developmental disabilities.

• The Participant Care Mentor is a dynamic member of our Day Program team, assisting in the implementation of individualized plans by providing positive assistance and guidance. The Participant Care Mentor is active in participant activities of daily living during day program, such as client arrival and departure, participant schedules, supervision levels, protocols, community outings, and ensuring safety throughout the facility and in the community.
• The Participant Care Mentor demonstrates empathy and concern for individuals with developmental and physical disabilities and has a passion for working to maximize their independence and growth.

• The Participant Care Mentor performs administrative clerical duties including, but not limited to, accurate and timely documentation of client goals and behaviors (if applicable) in their daily log notes entries.

• The Participant Care Mentor responds to special requests, shows flexibility, professional attitude, and communication, deals calmly with non-routine situations, and works cooperatively and effectively within a Team. The Participant Care Mentor interacts effectively and professionally with care givers, community agencies, stakeholders, and clients as representatives of Goodwill of Colorado.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A High School diploma or equivalent is preferred.

• Clerical, computer, and customer service experience is preferred. Proficiency in computer use (Microsoft products, Email, etc.) and typing 30 wpm accurately is preferred.

• The Participant Care Mentor works independently and cooperatively in a dynamic team environment.
• The Participant Care Mentor demonstrates skills in organization, follow-through, flexibility, multitasking, and meeting required deadlines.
• Maintaining acceptable work standards in all areas including attendance/punctuality and performing all other duties as assigned.
• Specific background requirements are required per contract, see Background Check Requirements for more information.

Pursuant to C.R.S.

• 27-90-111 and CDHS Policy VI-2.4, any independent contractor, and its agent(s), who is designated by the Executive Director or the Executive Director's designee to be a contracting employee under C.R.S.
• 27-90-111, who has direct contact with vulnerable persons in a state-operated facility, or who provides state-funded services that involve direct contact with vulnerable persons in the vulnerable person s home or residence, shall submit to a criminal background check, and report any arrests, charges, or summonses for any disqualifying offense as specified by C.R.S.
• 27-90-111 to the State. Any Contractor or its agent(s), who does not comply with C.R.S., may be suspended or terminated.

Goodwill is an…