Loan Servicing Specialist , II, or III, Circle

Job Title and Pay

• Job Title: Loan Servicing Specialist I, II, or III
• Work Schedule: Monday - Friday, 8:00am - 5:00pm
• Employee Type: Non-Exempt Full-Time
• Hiring Pay Range: $19.25 - $28.50 per hour
• Loan Servicing Specialist I: $19.25 - $22.65 per hour
• Loan Servicing Specialist II: $20.50 - $25.25 per hour
• Loan Servicing Specialist III: $22.00 - $28.50 per hour
• Eligible for an additional $1.00 per hour for Spanish Communication Assistant Program
• The hiring pay range is commensurate with relevant experience and education.

• Location: 1130 North Circle Drive, Colorado Springs, CO 80909
• Work Schedule: Monday - Friday, 8:00am - 5:00pm
• Employee Type: Non-Exempt Full-Time
• Hiring Pay Range: $19.25 - $28.50 per hour
• Loan Servicing Specialist I: $19.25 - $22.65 per hour
• Loan Servicing Specialist II: $20.50 - $25.25 per hour
• Loan Servicing Specialist III: $22.00 - $28.50 per hour
• Eligible for an additional $1.00 per hour for Spanish Communication Assistant Program
• The hiring pay range is commensurate with relevant experience and education.

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes a difference.

ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.

• Minimum 4 Weeks of Paid Time Off (PTO)
• 11 Paid Holidays
• Medical, Dental, and Vision Insurance
• Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
• Company provided Life, AD&DD, and Disability Insurance with supplementation options
• 401(k) plan with discretionary company match and profit sharing
• Discretionary annual bonus and employee referral incentives
• Employee Assistance Program (EAP)
• Education Assistance Program
• Spanish Communication Assistant Program Incentive
• Employee banking products

• Responsible for preparing, processing, verifying, booking and servicing all loans and certain loan documentation for all loan types from all regions of the bank.

• Maintain current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, Gramm‑Leach‑Bliley Act (GLBA), and other banking regulations and bank policies and procedures related to the position.
• Maintain thorough understanding and continuing knowledge regarding regulatory loan compliance, state laws, bank's credit policy, internal procedures, consumer disclosures, including but not limited to TRID, RESPA, HMDA and any other overlapping areas of compliance related to loan documentation.
• Assist with and act as a reference point to lending staff in their various loan process and system duties.
• Deliver quality of service as defined by department standards.
• Input loan information into various operating systems (including Laser Pro and the core system).
• Maintain various checklists for documentation compliance.
• Assist internal customers with various problems, changes and/or inquiries regarding loans in process and/or existing loans and follow through to ensure customer needs are satisfied.
• Process and document credit disputes (via E‑Oscar or in‑person at the branch).
• Assist in collection and reporting of HMDA data.
• Process Non‑Originated loan requests and comply with Regulation B and HMDA as required.
• Research and resolve loan issues that arise from loan documentation or the core system.
• Loan suspense, deferred fees and shadow suspense account reconciliation.
• Escrow account maintenance and disbursements.
• Non‑post research and resolution.
• Process loan rating changes, non‑accruals and charge‑offs as needed.
• Maintain loan rate indexes.
• Flood insurance approval and tracking to ensure compliance with regulation and bank procedure.
• Insurance exception tracking including…