Universal Banker I or II, Colorado Springs

Overview

Universal Banker I or II, Colorado Springs – ANB Bank

Location:

15 West Cimarron Street, Colorado Springs, CO 80903

Work Schedule:

Monday - Friday, 8:00am - 5:00pm

Employee Type:
Non-Exempt, Full-Time

Hiring Pay Ranges: $17.50 - $20.50 per hour

compensation notes:
Universal Banker I - $17.50 - $19.25 per hour;
Universal Banker II - $18.00 - $20.50 per hour; range commensurate with experience and education. May be eligible for an additional $1.00 per hour if approved for the Spanish Communication Assistant Program.

• Minimum 4 Weeks of Paid Time Off (PTO)
• 11 Paid Holidays
• Medical, Dental, and Vision Insurance
• Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
• Company provided Life, AD&D, and Disability Insurance with supplementation options
• 401(k) plan with discretionary company match and profit sharing
• Discretionary annual bonus and employee referral incentives
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program
• Spanish Communication Assistant Program Incentive

Responsible for demonstrating excellent customer service in accordance with Sturm Financial Group's Mission, Vision, Values. Opens accounts, handles cash and various financial transactions, sells/cross-sells bank products and services, assists customers with their banking needs, and resolves customer service issues while complying with regulatory requirements. Accountable for sales and service activities for assigned branch locations. Proactively seeks new customers through marketing and prospecting.

Refers customers to other areas of the company as appropriate.

• Processes paying/receiving transactions and maintains accurate records of all transactions.
• Cashes checks within assigned limits and stated guidelines.
• Responsible for daily cash settlements of cash and proof transactions.
• Balances cash drawer.
• Opens checking, savings, money market and certificates of deposit accounts. Orders check and ATM/Debit cards and provides starter checks for new accounts.
• Understands and effectively applies selling techniques to open, develop, and close sales; creates product interest; actively cross-sells products/services; actively pursues potential customers, both on and off Bank property.
• Identifies customer's financial needs through in-person efforts, referrals, and marketing, while providing strong product knowledge and quality service excellence.
• Displays knowledge in explaining, selling, and administering products; refers customers to appropriate resources within the organization.
• Seeks to understand customers' complete financial services needs and recommends products and services based on those needs, including customer follow up actions as outlined in company onboarding procedures.
• Identifies cross-sell and referral opportunities to broaden customer banking relationships.
• Responds to customer needs and priorities; establishes effective working relationships and takes appropriate action on needs.
• Provides efficient and courteous customer service, researches problems and implements appropriate resolution.
• Collaborates with team members to achieve branch goals and objectives.
• Maintains confidentiality and compliance with Bank Secrecy Act (BSA) requirements, banking regulations, and bank policies.
• Adheres to all bank policies, procedures, and regulatory requirements.
• Participates in training and development activities to enhance job knowledge and skills.
• Supports the company's Mission, Vision, and Values.
• Other duties as assigned.

• Universal Banker I
  • No experience required; previous customer service or cash handling experience preferred.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Basic computer skills and proficiency in Microsoft Office.
  • Basic knowledge of banking products, services, and regulations preferred.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Universal Banker II
  • Minimum 6 months bank teller or personal banker experience; or 1 year cash handling or customer service experience; or equivalent combination of education and experience.
  • Proficient computer skills and Microsoft Office.
  • Intermediate understanding of banking products, services and regulations.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

ANB Bank is an Equal Opportunity Employer. Selection decisions are based on job-related factors and not on protected status. ANB Bank complies with applicable equal pay and non-discrimination laws.

Anticipated Date Of Application Window Closure: 11/07/2025 (or until filled).

• Entry level

• Full-time

• Finance and Sales

• Banking

Note:

This description reflects the information available for the position and may be subject to change. Referrals increase your chances of interviewing.