Admissions Advisor; Colorado Springs Colorado Springs

What You'll Do

The Military & Veterans Specialist Admissions Advisor plays a crucial role in supporting veterans, active military personnel, and their families as they navigate their educational and career goals. In this role, you will be out in the community representing ACI at military bases, events, and organizations. You will also be working with a team in the local campus, guiding prospective students through the admissions process.

The role requires integrity and ethics as well as a general passion for helping others grow through learning.

• This position is on-site and must report on-site to our Colorado Springs campus.
• Develop and maintain relationships with military bases, veteran organizations, and community groups to promote educational opportunities.
• This is a quota-bearing role with the primary KPI being the number of students enrolled in ACI’s career training programs.
• Attend military-related events, job fairs, and community activities to connect with potential students.
• Deliver presentations and workshops tailored to military and veteran audiences, highlighting the institution’s programs, benefits, and support services.
• Schedule appointments with transition assistance offices, education and career counselors who oversee government programs such as Skillbridge and Career Skills Programs.
• Develop a database that includes key contacts at Transition Assistance offices, Education Centers, and Command Career counselors/Transition Managers.
• Guide prospective military and veteran students through the admissions process, including application submission, document collection, and meeting entrance requirements.
• Provide personalized advising on program selection based on the student’s military experience, career goals, and academic background.
• Assist with understanding and navigating educational benefits, such as the GI Bill (Ch. 33), VR&E (Ch. 31), and other funding options available to military-affiliated students.
• Clearly define requirements to be successful in ACI Tech Academy’s programs.
• Reengage candidates that do not attend scheduled meetings to rebook for future appointments.
• Confirm scheduled appointments prior to appointment time.
• Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or concerns.
• Serve as the primary point of contact for prospective students, providing information and guidance about ACI Tech Academy programs, admission requirements, and application processes.
• Maintain accurate and up-to-date records of prospective student interactions, applications, and admissions decisions using a CRM platform.
• Execute candidate tours according to the outlined tour guide to align with compliance standards for regulatory agencies.
• Achieve internal certification for the candidate tour guide by passing a practical assessment.
• Respond to inbound leads in a timely manner, utilizing outbound platforms to ensure contact rate meets requirements.
• Some nights or weekends may be required for after-hours events.

• Prior Military
  
  Experience:
  
  Previous experience in the military is required (e.g., active duty, reserve, or National Guard).
• Eligibility for Military Base Access:
  Must be able to meet the entry requirements for U.S. military installations, including passing a background check and obtaining necessary credentials such as a Department of Defense (DoD) identification card or other required access passes.

• Current active base-access authorization is strongly preferred. Base access within Colorado Springs area.
• Prior Leadership, Sales, Admissions, or Business Development experience.

• Be the embodiment of our values—kind, professional, and committed to every student’s success.
• Ability to multi-task and prioritize.
• Creative thinker with the ability to innovate and experiment with different messaging approaches.
• Ability to translate complex product features into compelling and easy-to-understand terminology.
• Outstanding communication skills and ability to influence others.
• Exceptional closing skills while remaining welcoming, understanding, and empathetic.
• Ability to…