Dental Assistant​/Teledental Coordinator

Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado.

Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

$21.43 to $31.07 hourly, based on experience.

A $1000 sign on bonus will be paid in the following manner: $300 payout upon 30 days of employment, $300 payout upon 90 days of employment, and $400 payout upon one year of employment. Current employees are not eligible for the sign on bonus.

Loyalty Bonus - $1200 upon 1 year of service and then a $300 payout for every additional 3 months worked. This applies to only FT employees. The amount will be prorated for PT employees.

• Medical, Dental, Vision, Life, STD, LTD
• 403(b) Retirement with Company Match
• Paid Time Off
• Tuition Assistance
• Perks Rewards
• Employee Assistance Program

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The main site for this role is 3205 North Academy Blvd, Colorado Springs, CO 80917. This position will float between multiple clinics in the Colorado Springs area.

Assist in providing high quality dental care that is culturally appropriate and prevention focused utilizing Teledental Applications. Teledentistry is the use of electronic information, imaging, and communication technologies, including interactive audio, video, data communications as well as store and forward technologies, to provide and support dental care delivery, diagnosis, consultation, treatment, transfer of dental information and education. The goals of Teledentistry are to be an additional tool for improving the oral health of patients more conveniently, affordably, innovatively and provide more accessible care to our patients facing access barriers.

This individual will be expected to provide high-level support to the Teledental Providers as well as Teledental patients in the navigation of our Telehealth platforms.

• Assist the Medical Dental Integration (MDI) hygienists in chair‑side procedures, and diagnostic imaging acquisition.
• Responsible for preparation and setting up of instruments, materials, and equipment necessary for each procedure.
• Responsible for the sterilization of instruments as necessary, and the cleaning and routine maintenance of equipment and work areas.
• Assist with front desk responsibilities as needed, including scheduling and recall process; reception of patients and updating patient records.
• Assist in processing encounters, billing and bookkeeping procedures.
• Identify related medical and/or social problems.
• Report inventory problems and/or supply requests to Supervisor of MDI and/or Practice Manager.
• Serve as liaison between Teledental Providers and patients before, during, and after their virtual dental appointments including consultations with other service lines.
• Provide or arrange for technical assistance to patients on how to navigate our Telehealth platform(s).
• Provide ongoing training to staff/providers on any updates on the Teledental process and its procedures as necessary.
• Provide excellent customer service at all times to all clients.
• Navigation of patients and staff to appropriate virtual rooms with dentists and other provider modalities.
• Post appointment communication including but not limited to treatment plan presentation, future appointment scheduling, and portal query response as necessary.
• Call patients to confirm when necessary and obtain digital check‑in documents prior to their appointments in accordance with Teledental Pre‑Visit Check‑in Protocols.
• Coordina…