Fairfield Inn & Suites Colorado Springs South - Front Desk Agent

Fairfield Inn & Suites Colorado Springs South – Front Desk Agent, located at 2725 Geyser Dr, Colorado Springs, CO 80906. Compensation $17.00 per hour.

The Front Desk Agent is the shining star of our guest experience, mastering customer service and communication to create a seamless and inviting stay for all our guests.

• Customer Service Excellence:
  Provide outstanding service with a friendly and warm demeanor, enhancing guest satisfaction.
• Communication:
  Convey information effectively, addressing guest inquiries and issues promptly.
• Problem‑Solving:
  Evaluate and select appropriate solutions quickly to resolve guest concerns.
• Multitasking:
  Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
• Financial
  
  Skills:
  
  Perform basic arithmetic and manage financial information accurately.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

• Daily Pay available – ask recruiter for details.
• Medical, Dental and Vision coverage.
• Short‑Term and Long‑Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401(k) Retirement Plan.

Our pet‑friendly hotel offers spacious accommodations, free Wi‑Fi, a complimentary breakfast, an indoor pool, 24‑hour fitness center, and proximity to attractions such as the Broadmoor World Arena and Pikes Peak. We pride ourselves on a team‑oriented culture with daily stand‑up meetings to celebrate wins and continuously improve service.

We are an equal opportunity employer and value diversity. All qualified applicants will receive consideration for employment.