Parking Operations Coordinator; Part-Time

Hiring Range: $21.00 - $22.00 hourly

This position requires a high degree of scheduling flexibility Monday – Sunday to meet operational and event-based needs. Candidates must be available to work varied shifts, including afternoons, evenings, weekends, and holidays. The minimum shift is 4 hours, and the typical scheduling window is between 2:30 PM and 8:00 PM. Weekly schedules may fluctuate based on staffing requirements, facility events, and overall operational demands;

up to 25hrs. Weekend Work Schedule (12:00 PM - 8:00 PM);
Minimum shift up to 4hrs.

Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.

This position assists in the preservation of public safety by monitoring access to El Paso County parking structures while providing excellent customer service to customers, citizens, and employees. Collects and records parking fees for County parking facilities; monitors and patrols parking facilities for traffic flow, space availability, parking violations, and suspicious activity. Provides administrative support for Parking Operations within the Facilities Strategic Infrastructure Management (FSIM) Department.

Provides assistance and support to the Security Section of the Sheriff’s Office as needed. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.

• Greets customers and employees in a friendly and courteous manner while professionally enforcing El Paso County Parking Rules and Regulations.
• Reports security violations to the appropriate County Security personnel; writes accurate, detailed reports.
• Collects parking fees and enters data into a Point of Sale (POS) system.
• Ensures collected revenue and receipts are accurately documented upon completion of each shift; maintains revenue records.
• Provides administrative support, including accurate bookkeeping, management of customer requests and permit databases, as well as inventories for signage and supplies.
• Performs basic upkeep, cleaning, and charging of equipment for Parking Operations, including two-way radios, phones/tablets, ATVs, carts, and other essential tools.
• Conducts regular patrols of parking structures as assigned to ensure public safety, cleanliness, proper maintenance and upkeep, user compliance, and aesthetics; places work orders for repairs as needed.
• Provides assistance and support to the Security Section, monitoring parking facilities, and communicating problems, such as parking violations or other appropriate circumstances via two-way radio to Security personnel as needed. Reports any malfunctions to the appropriate personnel.
• Monitors traffic at entrances and exits of parking structure. Monitors handicap spaces and parking structure space availability.
• Responds to telephone inquiries, takes messages, and forwards phone calls as appropriate.
• Provides visitor-requested information, such as the location of County departments and facilities, street directions, and other general information.
• Assists in snow removal and other weather-related duties as assigned.
• Performs other duties as required.

Supervision Exercised: This classification does not have supervisory authority and requires no supervision or direction of others.

Supervision Received: Receives intermittent supervision. This classification normally performs the job by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor is expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

• Knowledge of basic accounting procedures desirable; ability to maintain accurate records of business and accounting transactions.
• Knowledge of common radio communication procedures and use of two-way radios preferred.
• Knowledge of Microsoft Office programs preferred.
• Must be able to act quickly and decisively in stressful situations.
• Ability to maintain positive interaction with fellow employees, public…