Billing and Clinician Operations Specialist

Billing and Clinician Operations Specialist About the job Billing and Clinician Operations Specialist

Who We Are

Brolly Labs, now rebranded as Catalyze

X, is a business process outsourcing specialist that combines process expertise with top offshore talent, delivering the best value outcomes for its clients.

As an incubator of cutting-edge services, software, and AI brands, we partner with forward-thinking firms in e-commerce, legal, healthcare, and software sectors to deliver human-centric solutions that truly make a difference.

What You'll Do

As a Billing and Clinician Operations Specialist, you will be expected to:

Invoicing and Billing:

• Follow up with brands regarding late invoices to ensure timely payments.
• Review bank statements and mark invoices as paid in our billing platform.
• Communicate with brands about transitioning billing software from  to Recurly (~150 brands).

Clinician Operations:

• Update internal trackers with shipment arrivals and other key operational data.
• Track review completion and perform quality assurance follow-ups on submitted reviews.
• Update the number of reviews needed on a rolling basis as new reviews come in.
• Remove completed reviews from Sales Rep forms to maintain accurate tracking.
• Review example review counts and enrich internal trackers with additional information as needed.

Who You Are

We’re looking for candidates who meet the following criteria:

• At least 2 years of experience in administrative, billing, or operations support roles.
• Experience working with e-commerce or healthcare-related accounts is a plus.
• Familiarity with invoicing, billing platforms, and tracking systems (experience with , Recurly, or similar tools is highly advantageous).
• Excellent English communication skills—.
• Highly organized, detail-oriented, and able to maintain clean and accurate records.
• Proactive, solution-oriented, and comfortable following up with multiple stakeholders.
• Quick learner who can adapt to evolving processes and software tools.

Technical Requirements

• High-speed internet (minimum 20 Mbps or fiber connection)
• Fast computer
• Power and internet backup

Rates and Expectations

• Work Setup: Remote
• Full-Time Role
• Rate:$5/hour (depending on experience)
• Timezone: Eastern or Pacific

If you're eager to seize this opportunity and ready to leave your mark, please submit your application through our Careers Page. Note that only applications submitted using the career page form will be considered. Thank you.