Medical Office Assistant

Medical Office Assistant

Pay Range
: $/hour (based on experience) + Bonus Eligible

Hours
: 8:00am-5:00pm

Status
:
Hourly, Full Time

Longevity Care Clinic is seeking a dynamic and organized individual to join our holistic health practice. The ideal candidate is a proactive problem solver who thrives in a fast-paced, multi-faceted environment. Your positive tone, attention to detail, and sense of urgency will ensure smooth daily operations and an exceptional client experience. Candidates passionate about holistic wellness are preferred.

• Daily Office Setup and Preparation
  • Set up the office environment each day, including adjusting music and preparing client folders.
• Therapy Preparation & Scheduling
  • Prepare for scheduled therapies (e.g., towels, sanitization, customized treatment setups) with attention to specific client needs.
  • Support and assist clients in therapies (set up on machines, get them prepared, clean up after). This does require training and attention to detail to ensure therapies are administered properly.
• Incoming Mail & Outgoing Mail and Packages
  • Timely and accurately manage incoming mail and sending of outgoing packages.
• Hazardous Material Management
  • Proper handling of biohazardous materials.
• Client Communication & Engagement
  • Answer incoming calls, provide detailed information about therapies and offer upsells.
  • Manage the office inbox, ensuring responses within 24 hours.
  • Properly task, communicate in clinical software with patients and clinic staff.
  • Recommend ways to help clients maximize value from their memberships.
  • Follow up on client care plans and recommend the way forward that best aligns with their needs.
• Client Check-In/Check-Out
  • Build rapport with clients during check-in and check-out, process payments accurately, and handle scheduling for prescription pickups.
• End-of-Day Closing Tasks
  • Complete closing chores including cleaning bathrooms, removing trash, tidying the kitchenette, laundry, plant care, and following the OSHA checklist.
  • Review daily tasks for task completion.
• Support for Doctor & Patient Logistics
  • Assist with faxing, patient scheduling, uploading labs, transferring documents, and noting specific therapy details in charts.
• Medical Assistance
  • Preferred candidates help administer injections and assist with prescription refills (with doctor approval). Schedule external prescription appointments. Experience or willingness to learn this is a plus.
• Lab & Inventory Management
  • Ordering labs, check daily for results, and pre-read them for urgent attention by the doctor.
  • Accurately maintain internal and external supply inventory.
• Administrative & Project Support
  • Assist with various administrative tasks, projects, and audits to support smooth office operations. Assist with wellness retreats with occasional travel.

• Experience or certifications in holistic health disciplines such as CNA, Health Coaching, Yoga, Energy Health, or Nutrition is a plus.
• Willingness to learn injections is a plus.

Note
:
Tech Wise is proud to be an equal opportunity employer committed to working diversity.